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8.2 / 10 Guest Rating

Mercure Hotel Kaiserhof City Center

Kaiserstrasse 62, Frankfurt/Main, de

Mercure Hotel Kaiserhof City Center - main view

About the Property

Central Location and Convenience
Located in central Frankfurt, Mercure Hotel Kaiserhof City Center is just steps away from the main train station and underground, offering guests convenience and easy access to the city's attractions.

Comfortable Rooms with Modern Amenities
The hotel's modern rooms are equipped with satellite TV, Wi-Fi, and a work desk, ensuring a comfortable stay for guests whether they are traveling for business or leisure.

Proximity to Attractions and Events
With its close proximity to the Frankfurt Messe Trade Fair and the Museumsufer, guests at Mercure Hotel Kaiserhof can easily explore the city's cultural and business hubs.

Experience the perfect blend of comfort and convenience at Mercure Hotel Kaiserhof City Center - book your stay now for an unforgettable Frankfurt experience.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Double Room - Photo 1
Standard Double Room - Photo 2
Standard Double Room - Photo 3
Standard Double Room - Photo 4
1/4

Standard Double Room

Modern room with free Wi-Fi, satellite TV and a private bathroom.

25 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Standard Room with double bed

Non-refundable
Room Only
20% OFF$167.4

$133.92

Includes taxes & fees

Standard Double Room

Non-refundable
Breakfast Included
20% OFF$238.06

$190.45

Includes taxes & fees
Standard Twin Room - Photo 1
Standard Twin Room - Photo 2
Standard Twin Room - Photo 3
Standard Twin Room - Photo 4
1/4

Standard Twin Room

Classic-style room with free Wi-Fi, cable TV and a private bathroom.

25 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Standard Room with two single beds

Non-refundable
Room Only
20% OFF$167.4

$133.92

Includes taxes & fees

Standard Twin Room

Non-refundable
Breakfast Included
20% OFF$238.06

$190.45

Includes taxes & fees
Superior Double Room - Photo 1
Superior Double Room - Photo 2
Superior Double Room - Photo 3
Superior Double Room - Photo 4
Superior Double Room - Photo 5
1/5

Superior Double Room

Classic-style room with free Wi-Fi, cable TV and a private bathroom.

25 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Superior Room with double bed

Non-refundable
Room Only
20% OFF$202.58

$162.06

Includes taxes & fees

Superior Double Room

Non-refundable
Breakfast Included
20% OFF$266.63

$213.3

Includes taxes & fees
Superior Twin Room - Photo 1
Superior Twin Room - Photo 2
Superior Twin Room - Photo 3
Superior Twin Room - Photo 4
1/4

Superior Twin Room

Classic-style room with free Wi-Fi, cable TV and a private bathroom.

25 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Superior Room with 2 single beds

Non-refundable
Room Only
20% OFF$202.58

$162.06

Includes taxes & fees

Superior Twin Room

Non-refundable
Breakfast Included
20% OFF$266.63

$213.3

Includes taxes & fees
Privilege, Suite, 1 Double Bed - Photo 1
Privilege, Suite, 1 Double Bed - Photo 2
Privilege, Suite, 1 Double Bed - Photo 3
Privilege, Suite, 1 Double Bed - Photo 4
Privilege, Suite, 1 Double Bed - Photo 5
1/5

Privilege, Suite, 1 Double Bed

1 Double Bed527-sq-foot soundproofed room with city and courtyard views Layout - Living room and sitting areaInternet - Free WiFi Entertainment - 42-inch flat-screen TV, satellite channels, and tablet computerFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerheadPractical - Free long-distance calls, safe, and free weekday newspaper; cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking, renovated in March 2014Room/bed type depends on availability at check-in

49 m2
Sleeps 3
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneHair dryer

Privilege Suite with double bed

Non-refundable
Room Only
20% OFF$244.79

$195.83

Includes taxes & fees

Privilege Suite

Non-refundable
Breakfast Included
20% OFF$307.24

$245.79

Includes taxes & fees
Privilege, Twin Room, Multiple Beds - Photo 1
Privilege, Twin Room, Multiple Beds - Photo 2
Privilege, Twin Room, Multiple Beds - Photo 3
Privilege, Twin Room, Multiple Beds - Photo 4
Privilege, Twin Room, Multiple Beds - Photo 5
Privilege, Twin Room, Multiple Beds - Photo 6
Privilege, Twin Room, Multiple Beds - Photo 7
Privilege, Twin Room, Multiple Beds - Photo 8
Privilege, Twin Room, Multiple Beds - Photo 9
Privilege, Twin Room, Multiple Beds - Photo 10
Privilege, Twin Room, Multiple Beds - Photo 11
Privilege, Twin Room, Multiple Beds - Photo 12
1/12

Privilege, Twin Room, Multiple Beds

2 Twin Beds and 1 Double Sofa Bed301-sq-foot room with courtyard views Internet - Free WiFi Entertainment - 42-inch flat-screen TV, satellite channels, and tablet computerFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerheadPractical - Free long-distance calls, safe, and free weekday newspaper; cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

28 m2
Sleeps 2
2 Twin bed (90-99 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneHair dryer

Privilege Room with twin beds and sofa

Non-refundable
Room Only
20% OFF$216.65

$173.32

Includes taxes & fees

Privilege Twin Room

Non-refundable
Breakfast Included
20% OFF$280.16

$224.13

Includes taxes & fees

Guest Reviews

8.2
Excellent2764 verified reviews
AI Summary

Guests highly rate the clean rooms and frequently praise the friendly staff.

Categories

Cleanliness8.0
Service8.5
Location8.5
Room Quality8.0
Amenities8.0
Value for Money8.5
Food and Beverage8.0
Overall Experience8.2

Select topics to read reviews

V
VolkmardeDE
Verified booking
family_with_children
Standard Room
Stayed in Jun 18, 2026

"Excellent"

8.0
Helpful?
N
NarongsakthTH
Verified booking
solo_traveller
Standard Room
Stayed in Jun 18, 2026

"Exceptional"

10.0
Helpful?
M
MINGWEIcnCN
Verified booking
couple
Standard Room
Stayed in Jun 18, 2026

"Exceptional"

9.0
Helpful?
R
ReneeusUS
Verified booking
couple
Standard Room
Stayed in Jun 18, 2026

"Very comfortable room and good service near to the main train station."

9.0

The location is just a few blocks from the train station, so convenient for travels. The staff was very friendly and helpful. Our room was attractive, quite comfortable with everything we needed, good bed, lighting and amenities. I think the room had been recently renovated.

The hotel was great, but one should avoid certain areas near the hotel.

Helpful?
C
CHAROENthTH
Verified booking
extended_group
Standard Room
Stayed in Jun 17, 2026

"Excellent"

8.0
Helpful?
C
ChristiandeDE
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"Excellent"

8.0
Helpful?
S
SvitlanadkDK
Verified booking
solo_traveller
Standard Room
Stayed in Jun 16, 2026

"Exceptional"

10.0
Helpful?
J
JensdeDE
Verified booking
couple
Standard Room
Stayed in Jun 16, 2026

"Excellent"

8.0

Das Personal war sehr freundlich und das Frühstück sehr lecker. Die Lage unmittelbar in der Nähe vom HBf FFM ideal.

Die Lage ist zwar super weil unmittelbar am HBf FFM gelegen…aber die Kehrseite der Medaille ist eben das Bahnhofsviertel direkt vor dem Hotel. Laut, dreckig und vor allem nachts kommt kein allzu großes Sicherheitsgefühl auf. Hierfür kann allerdings das Hotel nichts…

Helpful?
K
KevindeDE
Verified booking
solo_traveller
Standard Room
Stayed in Jun 16, 2026

"Good"

6.0

Gute Lage!

Sehr laut früh morgens. Duschkabine ging nicht richtig zu. Fenster sollte man auf Grund der vielen Insekten nicht öffnen.

Helpful?
S
SabinedeDE
Verified booking
extended_group
Standard Room
Stayed in Jun 15, 2026

"Good"

5.0

Zimmer waren sauber und es war ruhig

Wir hatten 2 Standard-Doppelzimmer gebucht: Ausstattung französisches Doppelbett. Leider wurden in einem Zimmer 2 Einzelbetten zusammengestellt - die sich bei jedem Drehen im Bett - auseinander geschoben hatten. Sehr ärgerlich. Was wirklich dreist war - man hat beim Check-In (obwohl die Zimmer bereits über booking.com bezahlt wurden - die Visakarte verlangt. Hatte ich nicht dabei - nur eine EC-Karte. Dann wollte man, dass man 400€ in Bar Kaution hinterlegt. Hier frage ich mich - weshalb? Weder bei Booking - noch auf der Homepage ist dies vermerkt.

Helpful?