The Windsor Court

Great customer service Facilities Location

I booked a king suite I think in the photos a bath was displayed but on arrival I was informed only showers are available in that room type. I specifically chose that room as my 3 year old only uses baths. When I informed front desk they offered me an upgraded room for the full upgraded price as they said its a booking.com error not theirs.This was disappointing. There seemed to be a bit of a disconnect sometimes between housekeeping and front desk when making requests. The pool was supposed to be heated but it wasnt

We were in New Orleans for a wedding. Although the wedding ceremony was at the Four Seasons, we chose to stay at Windsor Court based on several recommendations. We are so glad we did. The property, the staff and the service were all outstanding! Every single person across the board was courteous and went out of their way to be helpful. The location is quiet while being very conveniently close to all of the places we needed to visit.

If you're looking for warm hospitality, polished spaces, inviting staff, amazing cocktails, idyllic music, dazzling art and culinary expertise - look no further than the Windsor Court. The spacious rooms felt like home and I'm not typically a great hotel sleeper - this was one of the best hotel sleeps of my life. The management at The Windsor Court has cultivated a long history of tenure among its staff with many employees spending their careers here. This translates to a team of people who are empowered to treat this hotel as if they're welcoming you into their own home. The food was fantastic, the live music in the polo club was beautiful and overall vibe of the hotel was elegant, peaceful and visually stunning. We have stayed here twice and cannot wait to return! Don't forget to experience their tea service! If you can, spend some time on the swimming pool level and reserve a cabana. Order the salad (it's HUGE) and the club sandwich (the best one i've ever had). Ari is amazing and will set you up in a cabana with a TV, Yeti-chilled water service with snacks, and great drinks from the on-site pool bar & cafe! The food & beverage offerings are inventive, classic, detailed and artistic. 10/10 recommend every time you visit NOLA!

One of the best hotels I have stayed in. From the layout of the rooms to the service around the pool. This hotel has got everything right. Me and my wife stayed for a week, which is a long time for us on a city vacation. The rooms are so spacious it doesn’t feel like you are in a hotel. Everyone here is so polite and attentive. The location is also perfect, just a short walk to the French District. We will definitely return to New Orleans and The Windsor Court.

Location and all the friendly staff!

Nothing

Location was good. Staff were great and I liked that there were several older members of staff too

The pictures of the suite on Booking.com looked brighter than the rooms were themselves, but they were still really lovely rooms.

Beautiful property with an exceptional staff.

Great hotel, wonderful location and fabulous staff. Our room was spacious and very comfortable . Polo Lounge always lively too ! Highly recommend!