Studio 6 Corporate Extended Stay Chicago Lisle IL

Front desk worker helpful

Checked in and checked out 5 minutes later. Room dirty and worn. No blankets on beds. Kitchenette dirty and falling apart. No pots, dishes, etc unlike other extended stay places I have stayed. Room smelled of animal, causing wife to start having a breathing problem.

Was very convenient to where I was going

Staff not very helpful or knowledgeable. Everything needed maintenance and cleaned. Our remote was missing from room and it took a while to get one. The bathroom toilet seat was loose and we were told maintenance wasn’t there the whole holiday weekend but thanks for telling them it needs fixed. I booked 2 rooms at the same time and they were not even close together. The kitchenette had no plates , silverware or cups. No toaster , even though it advertised one. No coffee maker, no blow dryer. Hot plates with not pans to cook in. Room smelled horrible. Hallways and stairwells smelled and were dirty.

I booked a month ahead of our stay. On the day we were to check as we were driving from Minnesota we were called and told that the room we booked was no longer available because they rented all the suites to a large construction company. They told me I had to call Booking.com to get a complete refund and Booking.com told me the money had already been released and was pending because it was the same day we were expected to arrive. Then we were told we would have to talk to the bank and have it disputed to get the money back. We are still dealing with the nightmare. We will not be dealing with Studio 6 again. They would not attempt to assist us in getting another place to stay they told me to have Booking.com look into getting us another room. That didn’t happen so with limited resources at my disposal during a 6 hour car ride I had to take what I could get last minute.

Never saw it. Never will!

How close it was to work

They had no rooms available even though in booking.com it said there were rooms available and staff was horrible the old lady had severe attitude and was rude on booking room

The manager Ms.P is the greatest. She made my husband and I feel great. She made everything perfect.

Staff was super friendly

Not much.