SureStay Plus by Best Western Mobile I-65

Everyone one that worked was friendly and nice.

Room 131 was a non smoking area but it wasn't form the looks of it.

For some reason my wife and I tried this place again. SMH 🤔. I believe that the manager truly cares, but there are too many things going on. The rooms were Not cleaned, towels dirty, sheets weren't changed at least they didn't look like it. Ot looked like blood on the pillow case, stuff on the walls. And at least (2) other families had to change rooms as well. It's supposed to be a smoke free hotel, but you can clearly smell people smoking weed and for some reason, they don't keep the back door locked and people are stilling rooms some how. They desperately need security on the property around the clock.

The towels in room were stained, hair on the toilet. When arrived, Tracy continued to talk to worker instead of checking me in. When i went to room, that's when i found the above. I tried to show her and she went to let someone in their room and didnt come back. When i went to find her, she was in laundry room cleaning and talking to someone else.

For the price, you get what you pay for. One of my rooms was missing a remote for the tv, there were no blankets, I did see a dead roach, the air conditioner was filthy, there were stains all over the bed. The toilet wasn’t working in my other room. For the price and my booking being last min I’m not gonna hate on this place, we felt safe and all that. The lady at the front desk Polly or Paulie, she was such a sweet person, super helpful, very sociable just overall a joy.

It was nasty and had to move from one room to another room but still nasty

roaches in room sheets dirty no towels at all trash in floor the room were not service but the staff was nice will not return to this property.

It was okay not upscale enough but the price was cool.

My room flooded every time I showered and it smelled like mold

Property Dirty parking lot, limited lighting for security reason, Ice machine not available, Shower in room not operable, Carpet dirty, Checking in very nice and professional, Staff treated guest with high ethical standards, No Luggage cart available for those with disability