The Peoria Hotel, SureStay Collection by Best Western

Curt at the front desk was very kind & helpful. The breakfast buffet was amazing that it offered Gluten Free options like bagels, breads, vegan sausages! They had tags to communicate which rooms had pets! The water & fruit in the foyer was a nice touch!

The rooms were dirty. Our pull out sofa bed was full of black particles and small pills. The carpet was stained, and the room had a foul odor. The tiles on the bathroom floor were all loose and coming off. Very disappointed in it.

I didn’t get her name but the girl who checked us in was really sweet.

This place was absolutely disgusting! *The website pictures were not of this location which was very misleading. *The pool was closed and apparently had been for a long time. *GM swore at one of the kids traveling with us and refused to give enough pillows for each person to have one even though we had listed each guest. He also was rude when asked about dinner options stating that he doesn’t go to chain restaurants because he’s from a small town where they’re unavailable. *Every room we seen had nasty stained carpet, mold on the walls, broken sinks, broken bathroom tiles, poor functioning refrigerators and an indescribable smell that was not pleasant. *The hallway near the front desk appeared to have water damage and the walls were warped with peeling wallpaper. *There is a pet dish at the front entrance they said is for stray cats.

Enjoyed my stay everyone was very helpful.

The location

Blood stains on carpet

Staff was so nice

The room smelled like animals, questionable stains on the floor and furniture. The bathroom was not very clean.

Didn't stay this time. There was no water. So canceled and went somewhere else.