Springhill Suites by Marriott Chicago Elmhurst Oakbrook Area

Staff was great

We stay here every time we come back "home" to visit. Convenient to the highway and afforable

The rooms are starting to look run down and not thoroughly clean. The housekeepers need to look up at ceilings and under furniture for cleaning. The clean deodorant smell that is pumped thru the air vents is not covering up what is visually seen throughout the halwaus and rooms.

The pool was great. The breakfast was good. The beds were comfortable. Staff was very friendly and professional.

The bathtub was stained and there was a crack in the side of it. The shower curtain was too small for the stall so water flooded the bathroom floor every time someone showered. The table in the suite was very sticky, and the floor around the couch was dirty. We found hair ties, trash, and food crumbs around the edges of the couch. The mattress on the pullout was starting to come apart and was very thin. The elevator handrails were very loose.

Front desk agents were courteous and helpful. Breakfast was good, server did a great job. Room was excellent, from bedding to cleanliness.