Crewe Hall Hotel & Spa

Breakfast was excellent, very comfortable bed, pool facilities were nice, quiet and clean, the shower in the room fluctuated in temperature and there were limited vegan options at the resturant (would love to see simple tomato pasta on the menu) but otherwise an excellent stay

The buildings, the exteriors are great and maintained very well. However when it comes to the rooms and value for money its highly overpriced. The staff is great and very helpful. Breakfast is very basic but expected a lot more when you pay so much for a stay. The hot food section was strictly ok and I have had much better breakfast in hotels much cheaper than these. Room is good and spacious but there is no AC. They provide a fan which is of no use as there its not powerful at all and the nearest plug point is far off the bed. Keeping the windows open doesn't help either. Poor mattresses, we could literally feel the springs on the surface of the mattress. No plug points near the bed sides either, which is quite common in rooms these days. The only good thing was the dinner at the Brasserie which was great but we had to pay for it separately, so I won't consider it a positive in the review. Overall the stay wasn't convenient at all. Paying almost 150£ per night with all the above things makes it waste of money.

A beautiful venue with great amenities, taken advantage of the gym and spa area as well as the bar. Great night sleep and perfect for proximity to a wedding i attended. Did have an issue with the key cards needing to be reset , but this was minor and didnt create any issue. Breakfast buffet was really top notch too.

Fantastic old building, well maintained, clean.

Lovely historic hotel with a beautiful heavily carved wood interior. Found it by accident and am so glad we did. Will definitely stay there again.

The hotel was lovely. Great facilities. Large rooms. Friendly and helpfiul staff. The only downside was that the bar was overpriced. Hotels can charge more than pubs but this was double the price which I thought was too much.

Amazing stay, great dinner and breakfast is well varied. Will absolutely stay again

Good evening My name is Rob Stanford and I stayed at your hotel the 24th of May until Monday 26th of May. You have a lovely premises, but you’re really let down by your maintenance team. My partner and I went for drinks in the bar and the amount of lightbulbs out showed a real lack of care. There was loads of lightbulbs also out in the pool area. Breakfast in the brasserie is not a great success. Eggs needs to be cooked more to order as they was hard as bullets but the real concern is the lack of control from management. No one was directing staff what to do,where to clean and what to tidy up. I know we came down for breakfast quite late on the Monday but to have an 81-year-old man doing all the cleaning and tidying up while all the rest of the staff stood around pretending to do nothing. It’s not on. People are having to queue to get clean mugs, tables littered with debris and managers wandering doing nothing but pretending to be working hard. I have been in hotel management for the last 30 years and it was a pretty disappointing scene. All I can say is if I was in charge, they would’ve been directing the staff and getting their hands dirty rather than standing round at reception desks. Rob Stanford

Overnight stay for me and my friend to celebrate her 60th birthday. Had a lovely relaxing time , meal was lovely and staff were amazing . Had a lovely stay thank you

Fabulous place