Extended Stay America Suites - San Antonio - Airport

Ok location off the highway.

Property was old, nothing like the pics.

The location

The room smelled like marijuana!! And the last couple of stays we had to wash everything because it smelled like smoke!! There were roaches in the bathroom, kitchen and on the walls. There was a fire alarm at 9am on Saturday and no manger came out to say it was a true alarm or false!!! Very scary!!

Room was dirty. No shower curtain and when requested they were upset I asked

Room very small , was dirty and noisy. People were smoking cigarettes and drugs in room staff did nothing.

Nice location

A lot of people hanging out on the parking lot, bathtub looked dirty. Room smelled like smoke.

It was centrally located and easy to find

I was looking for an indoor room, not one that opened into the outside. There was no ice machine on property, and had to drive 2 miles to get ice. For an extended state property, there was or utensils, cups, plates, dish towels, or anything to suggest an extended stay. For the price, I expected to have at least utensils in the room. I will probably NOT STAY again.

Absolutely nothing. It’s disgusting.

The room was filthy, infested with roaches, hair all over the place, black spots all over the floor. When front desk was advised I was provided a broom, dirty mop bucket and dirty mop. Then told they didn’t have cleaning solution available and once finished to return it to the front desk. There’s a hole on the wall where bugs kept coming out. Staff refused to answer the message from booking.

Friendly staff, clean rooms, and good pricing with no nickel and diming like many other places. American run and pet friendly.

Price wasn't bad

Was givin a dirty room with no covers on the bed, not a single towel, no toilet paper. Room was dirty