Extended Stay America Select Suites - Baltimore - BWI Airport - International Dr

The location and price

We stayed in room 259 and there were Bed Bugs

Close to work. Cutting me a deal because I'm working in the area. A walmart is about 10 minutes away.

Still dont like no housekeeping for two weeks. And the only motel I have ever stayed in that charges you $1.75 to go to the front desk and get clean ones. Everywhere else I have ever stayed in my life cost nothing , and I been doing this for 35 years.

Rags and towels are dirty, door doesn't properly lock, no shampoo and soaps, no iron and ironing board, facial or Pubic hair on sink and in sink and around toilet lid add in the front desk lady told us to figure it out when we asked where best to park and trying to find a spot to park we got stuck and as I was trying to get our 7 week old baby from the vehicle where we were stuck i slipped and twisted my ankle. There's no breakfast no gym nothing. Everyone laughs and Noone tries to help. We are moving to the state from NC not new to snow but this treatment is crazy and we have stayed in extended stays before and never experienced this treatment before. I am highly disappointed. We got in around 3am with a almost 4 year old and 7 week old baby and to be treated this way and then to get stuck and to be told to figure it out instead of actually trying to help us we called to transfer our monthly stay to the extended stay 3 mins from the current one we are in because we refuse to stay in one we are treated poorly and one in which is clearly unsafe and not clean at all Rm 126

Excellent service always helpful whenever I had any issues , my go to is KD he’s awesome

The room

The heat not warm at all I left at 635 am

Nothing , the whole experience was horrible!

The customer service , having to stand outside in the cold and get on the phone and check in. after a long day of travel. I was trying to check in for 20 mins. Waited for a someone to come to the front desk another ten mins. No parking ,To get to the room . the tv didnt work lights was janky. smlled old and creepy.