Extended Stay America Select Suites - Denver - Cherry Creek

Desiree was a doll and was very helpful in letting me transfer rooms from being next to a room with a barking dog to another room.

No hot water for showering. That is an absolute failure and should never be an issue. Who does lukewarm water showers?

Everything was terrible. I had requested two adjoining rooms for 5 people, and they didn't have any. I asked for two regular rooms and they refused to rent them to me because I only had one ID. They suggested I cancel and I did, but they didn't refund my money.

Nothing

They never responded to my request

Perfect place to relax!

The staff was great.

Room had an old carpet with a smell that rivals old basements. Water was lukewarm. Bed had stains under the sheets. People slamming on doors and yelling curse words at 4 AM. The ultimate no? As I packed and gratefully left, a roach crawled out from under the microwave and climbed the wall. I was locked in but I need to know if Expedia provides any relief for a booking this bad.

Location

Room smelled like smoke

Bedbugs, roaches, and a front desk oddity named Cody who proudly practices open discrimination. The “general manager”? More like a part-time slumlord who conveniently avoids working weekends… you know, the two busiest days of the week… the two very days most of the guests check in, the manager is notably absent. Final Verdict? PEW! 🤮🤮🤮 …and that’s me being generous.

Bedbugs, roaches, and a front desk oddity named Cody who proudly practices open discrimination. The “general manager”? More like a part-time slumlord who conveniently avoids working weekends… you know, the two busiest days of the week… the two very days most of the guests check in, the manager is notably absent. Final Verdict? PEW! 🤮🤮🤮 …and that’s me being generous.

No ability to get extra towels until 10am on Saturday morning. Booked the room for 3 adults.