Extended Stay America Select Suites - Richmond - West End - I-64

Price

Room smelled like smoke, dead bugs on bathroom door, floor and kitchen walls. Linen smelled and carpet was old and morn out, flooring coming up in bathroom. Did not even want to shower.

Came in for check in, no one was at the front desk. After the person came 15 mins later he gave me a room key to a room that was being used by someone else. I walked into someone else in the room. I came back down to get another room. And the second room was dirty with a moldy bathroom.

The place was filthy and dirty. Moldy bathroom and smelled like smoke and cigarettes.

Location was great

Pulled up to place and immediately didn't feel safe. Police in the parking lot, a bunch of undesirables loiteriing around. Wanted to give the benefit of a doubt and check out the room. Just felt dirty. Bed looked smaller than a queen and no wifi.

We needed a first floor room .. but did not get it.. got 2nd floor and 2 flights of stairs

No first floor room's available

The staff was nice when I checked in.

The mattress is bumpy and the tub wasn't clean for me to get in. I didn't feel comfortable taking my clothes off. The quality of the furniture isn't good. Very cheap. I paid for a king bed but when I got there it wasn't available.