Extended Stay America Select Suites - Washington, DC - Sterling - Dulles

None

I did not find this property very good.

I arrived at 23.00 and reception was closed at 22.00 so i had to find othet accommodation at extra cost.There was no mention of being closed ay 22.00 in my booking Plus the free breakfast no lnger exists

Suite à l'annulation de mon vol, je réserve par internet et un taxi m'amène de l'aéroport à l'hotel pour 30$. Il est 1h du matin, le lobby est fermé et le taxi m'abandonne en pleine nuit. Après avoir cherché en vain pendant 1/2 heure, un client qui promène ses 2 chiens m'aide et le gardien m'ouvre enfin, visiblement mécontent. 2 autres personnes arrivent et restent à la porte. Je vais finalement dans ma chambre. Pas d'eau froide dans la salle de bain, la climatisation fait voler les rideaux occultants, je ne trouve pas de prise USB pour recharger mon téléphone. Mauvaise expérience

They left me outside for over 10 minutes before allowing me in. For an additional $30, you can get better service and breakfast at another hotel. Then when I asked for a car, they did call the regular one, bit one if their own that charges $11 more than the regular price for taxi. Disgusting service these people.

Real bargain basement type of place. Unhelpful check-in, tired rooms, and no one around at checkout. The place is sub-par!

Quiet place

Never again expedia I did a reservation and they give me a room full of roach and they refused to give me a refund back I spend $120 for a room full of roach never again

Good

Nice staff.