Extended Stay America Select Suites - Washington, DC - Sterling - Dulles

The state was going well, but it was ruined by the checkout. Requested a late check out of 1 PM by going to the front desk the evening before and talking in person to someone. That person obviously did not pass it along, as I was kicked out of the room after 11 AM. I had to wait outdoors with my bags for my ride to show up an hour later, as we had originally planned.

Took forever to make checkin. They didn't find my reservation. Another detail. If you are planning in going in or out the Dulles airport, THEY DON'T HAVE SHUTTLE SERVICE, so your stay ends up costing the same than a much better hotel in the airport. Hope this helps someone.

The rooms are great. Bed comfortable, clean. Air conditioning very robust and noisy. Outside could be shined up a bit and the barrels an eyesore. Parking slots not very generous especially for handicap.

Good service

Carpet was stained.Door to room paint missing

Staff are friendly kids and management good clean

it did not bother me that the facilities are old but it bothered me that the bathroom and high-touch surfaces were not clean and that soured my stay considerably. i took a tissue and rubbed the plate on the bathroom light switch a few times to find a dark residue left on the tissue. the tub felt slippery under my feet but in a slimy way that made me think it needed cleaned. the shower head had residue and pink slime mold. the handles on the sink had some dried residue that flaked off.

good

The receptionist seemed like she was making us a favor to check us in. Barely talked to us because she was on a call all the time. The room was okay, but the pillow had no pillow cases and the tub had the paint coming out. Not a place I would recommend to go back.

I did not like dragging my suitcase up the stairs as there is no elevator. I also dislike having my door open on the outside instead of a hallway. And you can hear the traffic in 28.