Extended Stay America Suites - Washington, DC - Fairfax - Fair Oaks

Located across the street from my meeting

Beyond worn; key didn’t work after carrying my suitcase up the stairs but to then walk into the bathroom that someone had forgotten to flush…then you look around to seen burned laminate countertops and light bulbs full of dust. You get what you pay for so all my fault!

Nothing

Very unclean

It was located close to the attractions. I will be seeing tomorrow

The staff, Eugene, at the front desk was not helpful at all, and was actually quite rude to me. My card was double charged and I wanted a receipt printed from him or an invoice and he said no he couldn’t do that.

The room was infested with roaches, and the room smelled really bad of marijuana.

checkin and checkout and staff friendliness.

No sleep first two nights, got room right next to lobby and the door to lobby was right outside our room and banged all night and all morning. When renting that room ("last rent") they should lock that door and put a note to use door right around corner. so customers can get sleep. Moved after second night to room 308 and the TV didn't work and about 1/2" of daylight under door. Asked for TV to be fixed and was assured it would be. After being out all day, came back and TV didn't work. TERRIBLE

The staff here Mr Upendra checked me in, he was very courteous and helpful.His service and care is commendable Mr Milan Asst. Mgr. also has been very helpful and couteous Overall all staff members including Ms Sushma have been a pleasure to work with

There should be one automatic opening door in the facility for handicapped people and for trying to bring the big carts in Though if the staff was around they were helpful with the doors

I liked the kitchen facilities as well as the bathroom amenities. The recliner chair was also a nice touch. And I appreciate the Bible included in the room.

Breakfast was lackluster.