Extended Stay America Suites Washington DC Germantown Town C

If you stay for a while they really look out for you like family

Clean room nice staff accommodating and parking

First room the refrigerator didn’t work. In need of serious remodeling. Roaches

Clean extra space rooms

Poor customer service. Room is too old stinks and has no amenities

Room has a terrible smoke smell

Clean and functional

The whole area is not clean. It does not meet the standards of other hotels I have stayed in. I will never opt for Extended stay suites again.

Good

The hotel attracted some rough-looking characters who lingered around the property, giving the area a sketchy feel. Obtaining fresh towels was inconvenient, as staff insisted on inspecting and counting the used ones before issuing replacements and charged for them. Overall, not terrible for the price — but probably not ideal if you’re traveling with children.