Extended Stay America Suites - Houston - Galleria - Uptown

It was okay

There are two things I am really shocked, 1. You need to wait for an hour if you check in late night for some system sync. 2. There are some good left in the microwave from last guest, not sure it stayed there for how long, but it’s kind gross

Hotel was very clean very quiet very comfortable, cozy easy check-in awesome staff

The Carpet was dirty! The room smelled so bad! The furniture on bad condition(old, dirty doors are falling)

I didnt read the reviews before so shame on me. I just nade an assumption that it would be good because if the nice hotels that surrond it to include the Galleria. Check was great. The room, however, not so great. Walking in you were immediately slapped in the face with the smell of old urine and mold. I went to the front desk clerk and she moved us to another room. The next room smelled like bleach upon entering. I was super tired and settled. The shower walls were filthy. There were dead bugs on the floor. Never ever again will i choose it.

Location

The room had an order to it. I tried airing out the room with the fan and a candle. I did not stay one night on a prepaid bill!

Thanks

This place was disgusting and terrifying. Nothing had been updated in 20 years. Does not look like the pictures at all.

Sheets were not changed on the bed. Front desk addressed this in a gracious and efficient manner, but cleanliness is an issue. Property is showing its age.