Extended Stay America Suites - Dallas - Las Colinas - Carnaby St

still trying to get my money back from the hotel & booking.com. Do not stay here because of they overbooked the hotel. Hotel & booking.com. still have my money It;s been over 14 days and both parties blame the refund on each-other. Scammers!!!!!!!!!!!!!!!!

It was safe and quit and comfortable

I liked it

The property looked nice,BUT

The key machine was not working, so the staff had to go and open the door for us a couple of times. Roaches baby ones and big ones.

Affordable but has drawbacks

Excellent

The cleanliness of the room was horrible. The smell was disgusting and there were hard water stains on the bathroom counters. There was roaches crawling through the hotel room, which made the stay unpleasant.

We had a lot of little cockroaches in our room! They couldn’t change our room because they were full. We had to leave, and they didn’t reimburse us.

The room was stinking, the stove did not work, microwave did not work, bathroom had broken walls, the bedding was dirty. Luckily I had carried my own bedsheet and blanket. There was no one to assist at 7 am or after 11 pm. They did not have plastic cups or spoons.

Everything

We found a cockroach in the bath tub and its excrement was everywhere in there. The room was not thoroughly cleaned before our arrival, I couldn’t walk barefoot on the floor. Beds and pillows are terrible. Guess you get what you pay for at $65 per night. Won’t be back.

Excellent