Extended Stay America Suites Washington DC Reston

There were no hangers, hair dryer, nor dishes in the room. The coffee in the lounge was bad. The bathtub porcelain was worn and streaked. No uce trsys in freezer.

Right in the heart of everything great, but the room had dead and flying bugs. There were no provisions for cooking or eating. I will never stay there again.

Good

Its good for long term stay and the management should add proper breakfast instead of only coffee and tea

The room was falling apart. Laminate on the cabinets was peeling off. The floor was bubbling up in kitchen area. The carpet near the bed was soaking wet. I put a towel down so I wouldn't step on it and it soaked through and it was so brown and gross. Not to mention the 5 dead beetles on the kitchen floor I spotted as soon as I walked in. If you choose extended stay, go to Herndon. It's better.

All around comfort, the place is well kept,rhe staff go's to any means to hell you out,I've stayed 4×each time everyone is very nice.

Pull out couch was a full size mattress, and it had a twin mattress in it. Roaches in the bathroom. Microwave was terribly dirty and had no glass circle inside.

After getting to the property, I was informed all room was booked and it feels like I was gonna get robbed off my money

Place is okay. Not for you if looking for super new, high end accommodations. Not really the hotels fault regarding the other patrons. The sidewalks outside the room could really be cleaned. The rooms are not hateful just a bit old. I would stay again forna few days when needed but not somewhere I could see spending more than a week. Be sure to bring any kitchen items you would need like pots, pans silverware, plates, bowls etc. Everything else seemed to work.

Terrible service, if you are looking to stay in a place that has a kitchen this is not the recommended place, it has a kitchen that you cannot even use because it does not have absolutely any utensils, they say that you must request it through an application and that they will bring them to your room, which apart from being ridiculous is a lie, when we arrived and realized this, I tried to use the application to purchase the kitchen utensils and I could not do it because they warn you that if you did not book directly with them you will not have access, I called reception without any response, we went to reception and did not find anyone who would help us, I contacted the hotel's customer service line for almost half an hour so that the only solution was to tell me that there was already someone at reception and that I should go request them there, when I was finally able to make the request to the receptionist, the surprise is that he tells me that they had nothing to provide me, that everything had run out, at my insistence he only provided me with 4 plates, two spoons, a carving knife and a glass, I asked for at least one pot to be able to use the stove And he told me that they didn't have one, not to mention that all this happened after we arrived in the middle of a storm, why do you want a kitchen if you don't have anything , not even to make yourself a coffee? They have a stove, a fridge and a microwave, but you have to bring everything else. Does this make sense?