Ramada by Wyndham Pasadena

Por service quality

Nothing

This is a motel. I only needed a place to sleep for couple of hours after a long drive from Fresno. So i arrived at almost 12am i only needed it for 5 hours. I checked in at 11:30pm and the guy showed me the rooms so i can choose. The first one he showed, there was a leak in the bathroom, second one another leak and finally we arrived at third floor and thats the room he gave us. All rooms smelled rotten the bedsheets were not ironed and we found gray hairs in the bed. I had to use towels as a blanket because the sheets were so disgusting. Lastly, the hotel is on the street side, i couldnt even sleep for those couple of hours because i could hear every car that passed by. I will say that there is a free parking. The breakfast the next day, i wasn’t going to touch the food after seeing the room but i still wanted to see what they offer. EVERY MACHINE, the waffle maker, the cereal container everything was super dusty and disgusting. The tea machine had mold in it. They had couple of muffins and bread and butter. Thats it. Overall, bad experience. Never again.

The area was perfect with convenient store location and in-out burgers.

No towels to shower on arrival.

Dangerous Safety Violation and Zero Professionalism - Do Not Stay Here! "I am a frequent traveler who often chooses Ramada for its standards, but this location is an absolute disgrace to the brand. My stay was a total nightmare. Throughout the entire night, there was a violent domestic dispute and noise coming from the room next to mine. It was clear that the people involved were under the influence of drugs. I reported this to the front desk twice during the night. They claimed to have spoken to them, yet the chaos continued until morning. I came here specifically to rest, but I couldn't sleep for even a single minute. When I demanded a resolution in the morning after reporting the issue for the third time, their response was insulting: they offered to change my room just 2 hours before check-out time. This is not only unprofessional but laughable. The management’s inability to ensure a safe and quiet environment, combined with their pathetic 'solution,' makes this the worst hotel experience of my life. As someone who relies on quality rest for my profession, I strongly advise everyone to stay away from this location. They do not care about guest safety or basic hospitality standards."