SK Lords Inn Ahmedabad

Sure! Here's a revised version with improved clarity and flow: There was nothing to like about this hotel. It is falsely advertised as a 3-star hotel when, in reality, it wouldn’t even qualify as a 1-star. The entire place is outdated, shabby, and dirty. The staff are unaccommodating, incompetent, and unprofessional. Even the reception staff are unable to assist, regardless of whether you speak their native language. They do not speak English, and even when you request to speak with someone who can help, no assistance is provided.

Subject: Urgent Complaint – Request for Compensation I am writing to formally express my extreme dissatisfaction with my recent stay at your hotel. The experience was deeply disappointing, and I feel compelled to outline the numerous issues we encountered. Given the circumstances, I expect appropriate compensation and a response regarding the next steps. Key Issues Faced: Driver Accommodation: Upon arrival, we were disappointed to find that the hotel did not provide driver accommodations, which is a standard practice in most hotels across India. We had to pay extra elsewhere for his stay. Room Mismatch: We booked a room for three persons, expecting three single beds as shown on Booking.com. However, the hotel did not honor this arrangement, claiming it was not possible, despite the misleading photos. Uncomfortable Rollout Bed: Instead of a proper third bed, we were given a terrible spring rollout bed, which caused my sister severe back pain. After complaining, the bed was replaced, but with a stained duvet, which was equally unacceptable. Dirty Linens: The bedsheets on the double bed were stained, which was highly unhygienic and unpleasant. Faulty Facilities: One of the room’s showers had no hot water. When I attempted to call the reception, the telephone handset disconnected from its wire, making communication even more frustrating. Unprofessional Maintenance Staff: When the maintenance staff arrived to fix the hot water, they entered our bathroom without removing their shoes/sandals. After fixing the issue, they left the entire bathroom and entrance area flooded with water, along with dirty footprints, and did not bother to clean up or even check the mess left behind. Additionally, the hot water could only be accessed by manually turning a high-up valve on the wall—an extremely inconvenient and impractical setup. Lack of Basic Assistance: After the flooding, I immediately called for extra towels, but staff failed to understand the request.

rooms

breakfast

All staff were friendly and Priya on the counter and Jetubhai were very helpful.

Bathroom toiletries could have been better.

Rooms were clean and all the facilities inside the room were good.

No comment

good location

cleaning is major issue and the reception is just okay okay they didn't provided us full information about your meal and all , room doesn't have any amenities like no sleeper no dental kit no comb no oil which is basic

Cozy and comfortable rooms

Late check in Hrs