TRU by Hilton Lehi, UT

My heater in 510. Was very loud an sounded like popcorn or crackly every 20 min and I couldn’t sleep. Wasn’t going to complain and switch rooms at 3:00 in the morning

Everything was clean, the staff was great, and the bed was comfortable

The rooms were smaller than I’m used to and the variety available for the breakfasts seemed more limited than normal

It was convenient close to the freeway

How dirty the room was. There was orange mold growing in the white shower. And a used towel was left behind. Dirt on the floor and the comforter had stains on it. But they where having computer problems downstairs so people couldn’t check in or change rooms so I had to clean the room myself it was just neglect. I used a washcloth but the soap in the room to clean the mold off the shower so gross.

Comfortable bed Pool

Our room was not clean. There was dog hair everywhere. It smelled of chemicals which permeated the air filter in my CPAP. The condensation from the shower dripped brown fluid down the door. The TV didn’t work. The toilet was dirty. The walls were dirty.

It was easy to get to you.

The staff was very rude and visibly annoyed at guests for existing. Beds were not super comfortable. Rooms were loud. Breakfast was pretty bare when we went at 8 a.m. (well before closing time).

The location was great as was the breakfast.

The sheets were dirty and had a bad body odor smell to them. The comforter was dirty and itchy. There was no toilet paper had to go locate some. The shampoo, conditioner and hand soap were all empty.