Polo Santa Monica

Clean and nice bath tub

This place is very good value in a nice location and the staff are very courteous.

The property was a great selection for the price. The room looked exactly as advertised. The only problem with check-in was my reservation through Expedia was not being found when arrived. It was a little noisy having a room by the street. Barking dogs and passing cars but not bad enough to not be able to sleep. The staff are very welcoming and friendly but DO NOT speak English. The breakfast is very slim to none with options. Be prepared to be hungry shortly after breakfast. Easy transportation out, in, to and from. It's an 18 min drive from the historic center and maybe 10-12 from the airport. All in all, I would stay again if I had too.

Tuvieron incovenientes para encontrar mi reserva, hice reserva por habitacion doble y me dieron una matrimonial, no se habian dado cuenta y quisieron cambiarme a las 11 pm, el telefono que ponen para contactarse, no responde. La habitacion igual estaba comoda pero no ra adecuada para mi reserva.

The hotel is set in a residential area. It is approximately a 15 to 20 minute ride to the downtown Square of Cusco. Upon check-in, the girl behind the desk was very helpful. There was no recommendations or any information given about the area in which we were staying. We were given an average room facing the front. The window opened, which was quite nice to allow fresh air in. The room had a king size bed, which was basically two twins pushed together. The room did not have a hairdryer or iron or ironing board. The room did have a very large bathtub. However, if you are traveling with someone that you do not wish them to view you naked, the set up is not ideal. The room did not have a secondary lock, nor did it have a deadbolt.. the room did not have a do not disturb sign and housekeeping came into the room several times once While I was completely naked laying in bed. if you are a light sleeper at the top of the entry door, there is a frosted glass that illuminates every time someone walks down the hallway. Also across the street you’ll notice all hours of the night barking dogs. The hotel does offer hot tea and coco tea however, you constantly have to remind the front desk to refill the hot water as it is not on a set schedule. Every morning from 6 am to 9 am there will be a very modest breakfast offered on the first floor. Not recommended for international travelers. Spend more money and be downtown.

Loved the hotel cleanliness, staff and services. Location is in residential neighborhood with no attractions nearby.

This stay was comfortable and for a very good price.

The staff are very friendly it takes a while for the hot water to heat up it's basically in a residential neighborhood on a cul-de-sac and the breakfast could have been better a lot better

The property was far away from the center of activities. The room was quite cold however the heater provided helped a little.

The staff was amazing the rooms looked great !