Cayo Exclusive Resort & Spa

It has been a while since my wife and I opted for a chill out relaxing holiday, and we couldn't have picked a better place. It was almost Zen like. The pools are stunning with amazing views out to sea and toward the island of Spinalonga, and there was never anyone getting up at 5 am to grab a sunlounger. It was full but you would never know it and you could sit anywhere. It looked empty. Virtually all the rooms have their own private pool. The staff are incredibly helpful and attentive. My wife had a nasty mosquito bite, and one of the pool bar staff Khallia went out of her way to get some cream and administered it. She made a point of asking if my wife was OK every day. The breakfast has a huge array of different foods to cover every taste. The only bugbear was that the only toast machine seemed to habitually break down. Our room was huge. As it is a tiled floor. I suggest that they should be mopped every day. Other than that, the rooms were spotlessly cleaned every day. All the female bar staff around the 2 top pools and in the breakfast area were very attentive and helpful. The small town of Plaka is a 10 minute walk away, and I would highly recommend the Carob Tree restaurant.

Amazing hotel, stunning views. we had a room with its own pool which was amazing. The sun rise over the pool was beautiful and the view of spinalonga was spectacular. The hotel has a good fitness centre and the shuttle bus to Plaka beach was helpful.

What can I say, the CAYO is magnificent , if you are looking for relaxation then this is the place to be, the rooms are amazing and have everything you need, every room has its own pool with outside sun loungers, outside shower and a table and chairs, the wardrobe area is separate from the room and caters for the traveller with the most luggage, it was fabulous ! The shower cubicle was great, very powerful water and 2 wash basins again in a separate area . All the staff from reception to concierge to the housekeepers to the ladies at Breakfast were so lovely, greeted us daily, gave us excellent info on the area , special mention to Yannis the concierge and Margarita at the Ambrosia. We were on a half board basis but as we hired a car we went out most nights but did stay for the Sunday Cretan Night Buffet which was a lot of fun with local dancers and singers, who got everyone up to dance. Food quality excellent, fresh and well displayed. The resort has 3 large pools, it was never a problem to get a sunbed anytime of the day I think this is because each suite has its own pool. Total bliss, quiet music in the background and very good quality loungers, every detail has been thought about, the whole resort is so clean. You do need to be fit as the rooms are built into the hills so if the funicular is not working then it’s a very steep walk depending on which level you are based on, they do however have golf buggies to drive you to and from. We never used the hotels beach as it was very small and the sunbeds were very close together as well as it being open to the general public for a fee. Plaka itself is lovely but the restaurants here are much more expensive than in the lively resort of Elounda which we tended to go into every evening, which has so much choice and a great atmosphere , 10 mins max by car. We went over to Spinalonga from Plaka a 6-7 minute boat trip, what an emotional trip, with its sad history , a must visit if you are staying at CAYO. We would return in a heartbeat, we felt like family and were treated so well, the staff really can’t do enough for you, from parking your car, to cleaning the room twice a day with fresh towels, replenishing water bottles twice a day, the whole experience was wonderful. We have stayed in many hotels worldwide and we both agreed that has to be one of the best for the rooms, view and general hospitality. We came back bronzed from the Cretan sun, relaxed and rejuvenated. Top marks to Cayo your resort and team are wonderful ! Thank you

Beautiful resort, extraordinary staff, delicious breakfast, thoughtfully designed rooms for families, nice gym and pools, convenient and easily walkable to the beach and town. Truly an extraordinary stay in every way. Kelari Restaurant is delicious and unique, and we had two amazing dinners there with exceptional service and lovely Cretan wine. One of the best resorts in which we have had the pleasure of staying. We'll be back!

Excellent séjour dans cet hôtel ! Nous avons particulièrement appréciés les piscines, la piscine de la chambre, le petit déjeuner qualitatif avec un choix varié (fruits frais, viennoiseries, jus d’orange pressé, fromages, pancake…), la plage privée, la beauté des lieux. Le staff est aux petits soins, attentifs et réactifs Merci à eux.

Quiet area but amazing pool suites and very modern and clean

Beautiful hotel with an amazing view of the sea and Spinalonga Island. Every room has a private plunge pool. Rooms are well arranged and spacious.

Tolles Hotel. Super Service. Leider das Buffet-Restaurant nicht auf dem gleichen hohen Niveau wie der Rest.

Most amazing customer service I have experienced. I travel a lot and have visited quite a few places but this one has really topped all of them.

Overall very very pleasant stay. You will be enjoying a very nice hotel and incredible service and kindness. The beach is crystal clear and very calm waters despite the wind Positives: Service, staff, cleanness (top top), room (definitely get the pool room) the facilities and the views. The food was very good but the desserts (especially choclate desserts) were the worst I ate. For dessert I could only have fruits. The beach bar was clean, they provide towels as much as you want but the beach bar also has its negatives please look at the below section for my negative comment. Negatives: The wind is sometimes unbearable. It is so strong that you cannot stay outside (we visited mid July). The cayo stone beach bar food is absolute abysmall. The service the personnel are really nice they are doing a very great job. But the menu is a disaster. I could not find one thing to order and the prices are 3-4 times the already overpriced neighboring places. For those prices you would expect to have some good food, very surprising. They should check the menu of the neighboring restaurants. The hotel is at the top so you need a shuttle service plus you take an finicular to your room. It is just too much effort to go down to the beach. The area itself is no different than Mykonos prices. For only dinner (2 people NO DRINKS) you pay 100 euros a night!!!!! This is insane like really insane. Also the restaurants at the shore have similar prices. So be ready to spend some serious money here.