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8.4 / 10 Guest Rating

Hôtel Le Donjon - Cœur de La Cité Médiévale

2 Rue Du Comte Roger, La Cité, Carcassonne, fr

Hôtel Le Donjon - Cœur de La Cité Médiévale - main view

About the Property

Historic Location in Carcassonne:
Situated within the medieval city of Carcassonne, Hôtel Le Donjon - Cœur de La Cité Médiévale offers a unique stay surrounded by ancient ramparts.

Charming Accommodations:
Individually decorated rooms with views of the street or garden, featuring modern amenities like flat-screen TVs, provide a cozy retreat overlooking the citadel or lush garden.

Delightful Dining and Services:
Enjoy a buffet breakfast, savor traditional French cuisine at the on-site restaurant, and unwind at the cocktail bar. With a 24-hour reception, room service, and laundry facilities, every guest's needs are catered to.

Experience the magic of medieval Carcassonne at Hôtel Le Donjon - Cœur de La Cité Médiévale. Book your stay now!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The address of the car park is: 32 Chemin des Ourtets, 11000, Carcassonne. The hotel is located in the heart of a unique historical monument. Measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. The hotel has 2 car parks that are located outside the city walls. Guests arriving between 13:00 and 20:00 can be greeted at the car park. Guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel. The hotel has a shuttle service and a valet service available for guests using the hotel's paid parking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Superior Double Room - Photo 1
Superior Double Room - Photo 2
Superior Double Room - Photo 3
Superior Double Room - Photo 4
Superior Double Room - Photo 5
Superior Double Room - Photo 6
Superior Double Room - Photo 7
Superior Double Room - Photo 8
1/8

Superior Double Room

The double room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room provides a mini-bar, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV. The unit has 1 bed.

20 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

Superior Double Room

Non-refundable
Room Only
20% OFF$258.92

$207.14

Includes taxes & fees

Superior Double Room

Non-refundable
Breakfast Included
20% OFF$304.2

$243.36

Includes taxes & fees
Superior Twin Room - Photo 1
Superior Twin Room - Photo 2
Superior Twin Room - Photo 3
Superior Twin Room - Photo 4
Superior Twin Room - Photo 5
1/5

Superior Twin Room

The twin room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 2 beds.

23 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

Superior Twin Room

Non-refundable
Room Only
20% OFF$258.92

$207.14

Includes taxes & fees

Superior Double or Twin Room

Non-refundable
Breakfast Included
20% OFF$300.04

$240.03

Includes taxes & fees
Chambre Double Classique - Photo 1
Chambre Double Classique - Photo 2
Chambre Double Classique - Photo 3
Chambre Double Classique - Photo 4
1/4

Chambre Double Classique

The double room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room offers a mini-bar, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV. The unit has 1 bed.

16 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

Classic Double or Twin Room

Non-refundable
Room Only
20% OFF$251.71

$201.37

Includes taxes & fees

Classic Double or Twin Room

Non-refundable
Breakfast Included
20% OFF$284.94

$227.95

Includes taxes & fees
Superior Triple Room - Photo 1
Superior Triple Room - Photo 2
Superior Triple Room - Photo 3
Superior Triple Room - Photo 4
Superior Triple Room - Photo 5
1/5

Superior Triple Room

The triple room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath or a shower and a hairdryer. The triple room features a mini-bar, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV. The unit offers 2 beds.

25 sqm
Sleeps 3
1 Twin bed (90-130 cm wide)
1 Queen bed (151-180 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

Superior Triple Room

Non-refundable
Room Only
20% OFF$258.92

$207.14

Includes taxes & fees

Chambre Triple

Non-refundable
Breakfast Included
20% OFF$300.04

$240.03

Includes taxes & fees

Guest Reviews

8.4
Excellent3434 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness7.8
Service9.0
Location9.3
Room Quality7.5
Amenities8.0
Value for Money8.5
Food and Beverage8.5
Overall Experience8.5

Select topics to read reviews

L
LaurenfrFR
Verified booking
extended_group
Standard Room
Stayed in Jun 27, 2026

"Hôtel et équipements fatigués, pas un 4*"

3.0

Le jardin bien exposé et bien entretenu

Hôtel et équipements fatigués, vieillots, mériterait un coup de modernisation aussi bien dans les espaces communs que dans les chambres Le petit déj se prend dans une salle alors qu'il y a une grand et magnifique jardin, on nous a dit que c'était à l'intérieur Nous avons soit disant été surclassé dans une chambre poussiereuse, pas moderne et sombre, après insistance on nous a trouvé une très belle chambre, pourquoi n'avons pas eu cette dernioère dès le départ ?

Helpful?
E
Ema 55chCH
Verified booking
solo_traveller
Standard Room
Stayed in Jun 26, 2026

"Exceptional"

9.0
Helpful?
D
DeclanieIE
Verified booking
couple
Standard Room
Stayed in Jun 26, 2026

"Excellent"

8.0
Helpful?
T
TerrygbGB
Verified booking
couple
Standard Room
Stayed in Jun 24, 2026

"Excellent and the associated restaurant was great"

9.0

Authentic, garden, location

No milk of any description imn the room

Helpful?
B
BiancachCH
Verified booking
couple
Standard Room
Stayed in Jun 23, 2026

"Exceptional"

9.0
Helpful?
R
RebeccausUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 23, 2026

"Perfect location and definitely would recommend it to anyone."

10.0

Very beautiful and serene. We loved it and wished we could have stayed longer.

The tub felt unstable while showering.

Helpful?
J
JamesgbGB
Verified booking
couple
Standard Room
Stayed in Jun 23, 2026

"Great location but hotel rooms need a serious makeover"

6.0

Great location but the hotel room and bathroom/toilet was VERY dated. For the price and the fact that it is one of the few hotels within the old city I would have expected better. Breakfast was good. Pre-booked parking was very convenient and not too expensive - I’d definitely recommend reserving a space there. But the 4 EV chargers were VERY slow (around 3kwh) so only really useful for PHEVs rather than BEVs; they cost 5 Euros per charge and were on a first come first served basis.

Dated bedroom, bathroom and toilet - as per above. They really haven’t changed since the early 1980s and detracted from the overall experience.

Helpful?
P
PenelopegbGB
Verified booking
couple
Standard Room
Stayed in Jun 21, 2026

"Lovely hotel within the walls of Carcassonne."

9.0

Good breakfast. Fabulous location-just metres from bars and restaurants.

Helpful?
L
Luis VeguinesES
Verified booking
solo_traveller
Standard Room
Stayed in Jun 21, 2026

"Exceptional"

10.0

La tranquilidad del hotel.

El desayuno algo escaso la oferta.

Helpful?
J
jose mariaesES
Verified booking
extended_group
Standard Room
Stayed in Jun 21, 2026

"Exceptional"

9.0
Helpful?
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