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8.4 / 10 Guest Rating

Hôtel Le Donjon - Cœur de La Cité Médiévale

2 Rue Du Comte Roger, La Cité, Carcassonne, fr

Hôtel Le Donjon - Cœur de La Cité Médiévale - main view

About the Property

Historic Location in Carcassonne:
Situated within the medieval city of Carcassonne, Hôtel Le Donjon - Cœur de La Cité Médiévale offers a unique stay surrounded by ancient ramparts.

Charming Accommodations:
Individually decorated rooms with views of the street or garden, featuring modern amenities like flat-screen TVs, provide a cozy retreat overlooking the citadel or lush garden.

Delightful Dining and Services:
Enjoy a buffet breakfast, savor traditional French cuisine at the on-site restaurant, and unwind at the cocktail bar. With a 24-hour reception, room service, and laundry facilities, every guest's needs are catered to.

Experience the magic of medieval Carcassonne at Hôtel Le Donjon - Cœur de La Cité Médiévale. Book your stay now!

Facilities & Amenities

Guest education on local ecosystems and culture
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The address of the car park is: 32 Chemin des Ourtets, 11000, Carcassonne. The hotel is located in the heart of a unique historical monument. Measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. The hotel has 2 car parks that are located outside the city walls. Guests arriving between 13:00 and 20:00 can be greeted at the car park. Guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel. The hotel has a shuttle service and a valet service available for guests using the hotel's paid parking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent3413 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness7.8
Service9.0
Location9.3
Room Quality7.5
Amenities8.0
Value for Money8.5
Food and Beverage8.5
Overall Experience8.5

Select topics to read reviews

S
SusanusUS
Verified booking
couple
Standard Room
Stayed in Jun 14, 2026

"Exceptional"

9.0

Location

Needs a room refresh decor and bathroom

Helpful?
P
PetergbGB
Verified booking
couple
Standard Room
Stayed in Jun 12, 2026

"A great location easy walking within the city walls."

7.0

Situated in the heart of the city. They arranged secure parking outside the city walls and transferred all luggage straight away, staff are happy and chatty.

Nothing

Helpful?
H
HilarygbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 12, 2026

"Exceptional"

10.0

Location was excellent. Staff friendly, helpful and polite. Breakfast buffet very good. Shuttle service to car park for taxi very convenient. Comfortable bed and pillows. Room a bit tired looking but clean. Garden area was well kept and quiet.

Nothing.

Helpful?
L
Luiz Antônio Bastos soaresbrBR
Verified booking
extended_group
Standard Room
Stayed in Jun 12, 2026

"Excelente"

10.0

Excelente localização, limpeza impecável.

Helpful?
E
EdmeechCH
Verified booking
couple
Standard Room
Stayed in Jun 12, 2026

"Excellent"

8.0
Helpful?
R
RobnlNL
Verified booking
couple
Standard Room
Stayed in Jun 11, 2026

"Was acceptabel maar zeker geen “wow gevoel”."

5.0

De ligging en de haal breng service vanaf de parking.

Het achterstallig onderhoud.

Helpful?
M
MaeveauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 10, 2026

"Very Good"

7.0
Helpful?
W
williamgbGB
Verified booking
couple
Standard Room
Stayed in Jun 10, 2026

"Great Location"

7.0

Great Location

Room was a bit tired

Helpful?
S
stanislasfrFR
Verified booking
solo_traveller
Standard Room
Stayed in Jun 9, 2026

"Une honte pour un 4 étoiles la chambre faisait 6 mètres carrés même pas de quoi mettre ses valises un scandale en plus o"

1.0

Nul

La chambre

Helpful?
P
PhilippefrFR
Verified booking
couple
Standard Room
Stayed in Jun 9, 2026

"Correct sans plus"

7.0

Le parking, le bagagiste et l’emplacement

Rapport qualité prix dû uniquement à la situation. Baignoire plutôt qu’une douche. Peinture écaillée au plafond de la chambre et sur la des wc. Terrasse privative de la chambre pas nettoyée.

Helpful?