Candlewood Suites - Kingston West by IHG

Super

Nothing

Staff were great, very helpful, well trained, but the room service was the worst that I have seen in my life. We did not got daily service, our room wasn’t clean as cleaned at all (Sunday to Friday) even when requested. We run out of soap and shampoo.

The suite was clean and spacious and the furniture and faculty was modern!

Nothing!

New building, rooms clean and comfortable. Staff are friendly and accommodating. The kitchen is good enough of course. The only downside is that the traffic circle on the road by the hotel has one blocked access. Albeit temporary the traffic cuts through the hotel parking lot and does not always do so cautiously. Maybe slow signs should be posted through the parking lot.

Everything was wonderful!

I have nothing but great things to say about this trip!

Took credit card payment before check in. Used excuse saying rooms got full. Previous knew hockey team staying there. Put teams not together on same floor. Packed breakfast with teams. Made to rent room with kitchen facilities as no two double beds only. Treat hockey teams better than mature adults. No books on things to do, restaurants, visitor information about kingston. Quiet place to stay but not when let hockey teams take over motel and pool. Would not return.

We loved having the kitchenette. The cleaning staff coming only once a week was understandable but still would have been nice for new sheets and towls at the half way ofnour stay

Friendly greeting. New hotel, clean, not to far from shopping.