Sorell Hotel Rex Zürich

That is a good hotel for a short stay in Zurich. One should keep in mind, that when you check-in in the night hours there's no front desk manager to open the entrance door so do not forget to request a code to enter the premises.

Great room for the price and even better view! Our room had space to hang out and 2 balconies. I was also surprised by the breakfast. I figured it would be a basic continental breakfast but there were many options.

We had an early train to catch so we decided to stay overnight in Zurich so we wouldn’t be late. Though it served its purpose, we have mixed feelings about this hotel. We were able to park in one of there four parking spaces and check-in before returning our rental car over by the main train station. The walk back to the hotel from there was not terribly long, but we wouldn’t want to make that walk with luggage, so we took a taxi back to the train station the next morning. We know that most hotel rooms in Europe are small, but other than the bed, everything else was tiny, including the shower. I think the bathroom was what most of our complaints are about. It really was not as clean as we would expect, the shower drain was very slow, so we were standing in a lot of water, and the hair dryer didn’t work. There was a portable AC unit in the room, and since it had been an unusually warm day for Zurich, it ran all night long to keep the room comfortable, so I’m glad that was there, as well as the complimentary water bottles. Also, the staff were very friendly, helpful and accommodating. We were able to check-in an hour early and they arranged for our taxi the next morning. Oh, there is a wonderful bakery right across the street that opens bright and early.

Customer service was top notch!

When you check in there

Very welcoming and friendly staff, excellent breakfast spread and a lovely and quiet neighborhood within walking distance from the river, lake, museums and shopping.

Well above what I expected. The pre-check in online hadn't registered that we had paid via a third party and wouldnt let us fill in our details before arrival which was worrying, their first email response was quick and helpful, the second they just didnt respond to hiwever we managed to contact them directly. We were arriving late so were concerned but we had the door code and could fill everything in via the machine in the lobby which did know we had already paid. The location is great, beds comfortable, room big enough (small bathroom). The breakfast was delicious and i loved the small details like the rubber duck in the shower, AC in room, free hand sanitizer in room and lobby and an umbrella to borrow. Very happy overall after our stay! Price worth it.

Check-in was fully online and I didn't prepare for that. But once I checked in everything was easy to use. The room: in good condition with a lot of amenities 👍 but there was some kind of humming noise in one of the two nights I stayed. Otherwise everything was perfect. Breakfast was good as well.

Ideal location. Nice room snd good breakfast

I booked one night in hotel Sorel Rex, but was rebooked the same day to hotel sorel Rüttli, as hotel Rex... was closed. I understand that during the pandemic some hotels might close, but they shouldn’t be available for booking on hotels.com! I spent some time for looking for a hotel in Zürich near a park and with parking available, hence chose Rex but was rebooked to a hotel on a busy street and without parking ! I could leave my car at the closed hotel Rex, but then I needed to walk to hotel Rüttli 15 minutes - not ideal in rain... Hotel Rüttli was also not very clean and dusty. Our room was overlooking a dirty courtyard... The only positive feature was a nice breakfast buffet.