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9.6 / 10 Guest Rating

Casa Comtesse

Benjamin Franklin 197 Colonia Hipodromo Condesa, Mexico City, mx

Casa Comtesse - main view

About the Property

Convenient Location near Chapultepec Castle
Located just 1.9 km from the iconic Chapultepec Castle, Casa Comtesse offers a charming stay with a bar, garden, and shared kitchen. Enjoy complimentary WiFi throughout the property and relax in units with private bathrooms, showers, and free toiletries.

Delicious Breakfast Options
Start your day right with a continental or buffet breakfast offered by Casa Comtesse. Whether you prefer a light meal or a hearty spread, we have you covered to fuel your adventures in Mexico City.

Relaxing Terrace and Nearby Attractions
Unwind on the terrace or explore nearby attractions like Chapultepec Forest and The Angel of Independence, both just a short distance away. With a paid airport shuttle service available, your stay at Casa Comtesse is made even more convenient.

Facilities & Amenities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Internet access
Housekeeping on request
Art gallery on site
Wine release events

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A prepayment deposit via bank transfer or PayPal is required to secure your reservation. The property will contact you after you book to provide any bank transfer instructions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.6
Exceptional354 verified reviews
AI Summary

Guests highly rate the amazing breakfast and frequently praise the friendly staff.

Categories

Cleanliness9.2
Service10.0
Location9.7
Room Quality8.7
Amenities9.7
Value for Money9.7
Food and Beverage10.0
Overall Experience10.0

Select topics to read reviews

A
AnetteseSE
Verified booking
couple
Standard Room
Stayed in Jun 24, 2026

"Familjärt, vackert och välbeläget hotell i Condesa"

9.0

Ett väldigt charmigt och vackert litet hotell. Beläget perfekt med massor av restauranger och caféer runt hörnet. Jättegod frukost med alltid en mexikansk specialitet (ofta äggbaserad), jättegoda och som gjorde att man var mätt länge. Väldigt trevlig personal.

Det var lågt vattentryck i duschen och det tog lång tid innan varmvattnet kom.

Helpful?
C
CalderonusUS
Verified booking
couple
Standard Room
Stayed in Jun 22, 2026

"Will comeback for sure"

10.0

The attention from Diego and Fernando was amazing, they will help with anything and location was perfect

Helpful?
A
AnnausUS
Verified booking
couple
Standard Room
Stayed in Jun 18, 2026

"Absolutely wonderful!"

10.0

Everything

Nothing

Helpful?
A
AlekseiuzUZ
Verified booking
couple
Standard Room
Stayed in Jun 18, 2026

"Exceptional"

10.0
Helpful?
R
RuthilIL
Verified booking
solo_traveller
Standard Room
Stayed in Jun 2, 2026

"Exceptional"

10.0
Helpful?
R
RodrigoptPT
Verified booking
couple
Standard Room
Stayed in May 30, 2026

"Great stay in a beautiful neighborhood!"

9.0

Location is really good, beautiful neighborhood. Staff is really friendly, great breakfast. Big comfortable bed.

The price can be a bit high.

Helpful?
S
Susan RaeusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 21, 2026

"Beautiful Home away from Your Home"

10.0

I enjoyed my stay in Casa Comtesse. It is in a great location with flowers around the entryway. I felt safe with the ornate fence and gate facing the street. It is close (a little over 1.2+ miles) to Museo Nacional de Antropologia and Castillo de Chapultepec, two places that are on my to-see list. There are wonderful restaurants within walking distance. The staff were helpful and courteous – desk service spoke English (as well Spanish and French per their website), provided assistance to all my questions, as well as helping me carry my bags up to the second floor; in addition to the fresh fruit, juice/tea/coffee and pastries, cooks provided a wonderful special every morning for the two mornings that I was there during 08:00 to 10:00 timeframe (as I didn’t know that I could request a light breakfast the day before); and the cleaning staff kept my room spotless every day. My room (Amber) had both an oscillating fan AND a small air conditioner. Yippee! Bed was comfortable. Plenty of storage space for a person to store their clothes, if desired; along with a small safe. As it is a B&B, I got to meet and talk with wonderful guests every morning at the dining table. A free library with lots of English books is available. I added a book that I didn’t want to lug back to my home. Free WiFi is available. I highly recommend staying at Casa Comtesse!

A nit - but it did take time (3 to 4 minutes) for the shower water to heat up, but I washed my legs and arms while waiting.

Helpful?
M
MatthewusUS
Verified booking
couple
Standard Room
Stayed in May 13, 2026

"An ideal stay on all levels and look forward to returning"

10.0

Charming. Beautiful. Great location Warm and very helpful staff. Super breakfast

Helpful?
K
KatiegbGB
Verified booking
couple
Standard Room
Stayed in May 9, 2026

"Beautiful hotel"

9.0

Such a beautiful hotel on an old mansion house. It’s a little hidden from the main road behind a gate but there is a sign on the gate. The staff are amazingly nice and spoke great English. We got lots of info about the local area during check in including maps. They even had a little mezcal bar. The neighbourhood is beautiful - highly recommend walking to Parque Mexico. Breakfast was decent, including fruit, yogurt, pastries and a different cooked option each day. There’s also a coffee machine that you can use anytime as well as a purified water tap.

Helpful?
J
JaccigbGB
Verified booking
family_with_children
Standard Room
Stayed in May 7, 2026

"Great couple of days in Mexico City and hotel very relaxing to come back to after a busy day."

10.0

Great location, great breakfast and friendly helpful staff. Hotel has a lovely garden to relax in at the end of the day .. would highly recommend

Helpful?