Eastern Garan Hen Yuan Resort

It's a beautiful and peaceful place.The room is clean.The staff was very friendly and attentive. I hope I can stay here again.

Location was fine

Room was not like the pictures, holes in the bed linen, no power for hours, ants.

The view is breathtaking.

The place is messy and under maintained. No staffs around and the rooms are clearly not properly cleaned. Even the aircon could not give us cold during day and night lol

The property was in very bad disrepair. The doors and windows wouldn't shut properly and thr room flooded everytime it rained.

J'ai fait une réservation pour 3 personnes et dans la chambre il y a qu'un lit double et on nous a demande de payer 17 euros (1000 php) par nuit pour avoir un matelas par terre. Je demande donc le remboursement de ce que je paye en plus car ma réservation était bien pour 3 adultes. Je n'arrive pas à joindre hotel.com qui reste sourd à mes demande sur le tchat. Je tiens à dire que le problème n'est pas l'hôtel car le personnel est très serviable et à l'écoute du client. Le restaurant est très bon. Voyage nᵒ 72053850403739

I cannot recommend this hotel enough!! We came for my partner’s birthday and I contacted the hotel before we arrived and asked if they could decorate the room for him. The staff went above and beyond to make sure we had a special stay here and gave us a room upgrade and decorated it for our arrvival. The sunset view was absolutely stunning and we had pool access from our room. Snorkels are available to rent from reception and there are sea turtles close to the hotel’s ocean access, which my partner saw a few times. The hotel is kept very clean and the bed was SO comfy! Hot showers and beautiful rooms. If I’m ever in siquijor again, I would only stay at this hotel.

What a fantastic place ! From the moment we arrived it was like family returning home , the Chinese owners , luki and charlie are so lovely as are all the staff who work there , the new rooms with the swim up pool are lovely , perfect location over looking the ocean , such a relaxing 2 weeks we spent here and didn’t want to leave , thank you guys xx

We stayed here for two weeks and really didn’t want to leave. Luki and Charlie were exceptional hosts . The new building was finished only 3 months before and it’s stunning. Swim up pool with spacious pleasant rooms . The pool pictured on their site had just been renovated and has a jacuzzi at one end. Charlie put the bubbles on every time we ventured in it. All the staff were so helpful and couldn’t do enough for us. Even taking my sandals for a repair. Luki ordered transport for us at competitive rates and showed us the best massages places to go to. Luki and Charlie invited us to Lukis birthday party, it was beautiful and great fun . So kind of them. Breakfast at an extra cost was good value and plentiful. The new chef made delicious meals mostly traditional Filipino - we ate many time during our stay. Please give this place a chance it’s been a working progress and now the end is in sight. I had the best time ever here .

This is easily the worst hotel I have ever stayed in! It is the dirtiest and most DISGUSTING place I have ever had to stay in. There were dead bugs and droppings everywhere, the floors and walls were filthy with DIRT, the bathrooms were repulsive, and the beddings was dirty with bugs and hairs! Do not be deceived by the photos and false good reviews online, it is an utter scam! The owner was an ignorant and useless man who refused to help us at any point during our complaints when we arrived in the rooms. The receptionist took us to different rooms but they were all in exactly the same filthy state. We didn’t even spend another night there despite them refusing to give us a refund. After speaking to people in the area it has a reputation for being a terrible hotel to stay in and known for disappointing tourists. Please do not stay here, it was an awful experience and I hope they get shut down!!!

I'll give the owners 5 star rating for being accomodating. They could not see my reservation on Hotels.com but they honored it anyway when I showed my confirmation number. The property pictures dont do justice. It needs a lot of attention. One of the reasons I picked the place because of the pool butnit was green and dirty. There were only a handful of guests and most of them checked out the next day. I was on the hook forn3 days paying over 20k pesos. It was too much for what we got. However then owners were respectful and accomodating so I hope they will improve the facility.