Sonesta Essential - Baton Rouge Airport

Worst place I have ever seen!! Booking.com needs to REMOVE this place as an option for their customers.

I think there were drugs and prostitution at this location.

N/A

They quit serving breakfast...

We did not try the breakfast because my husband and I left the hotel within a few minutes after arriving. We had prepaid for the full stay, but the condition of the room was unacceptable. The room was very dirty, including the shower and the surfaces in the room. The towels and sheets had black stains and looked old and unclean. We did not feel comfortable or safe staying there. Because of these conditions, we left immediately and booked another hotel. We paid for three nights, but our money has still not been refunded. In my opinion, Booking.com should not work with properties in this condition or offer such rooms to guests.

NOTHING

The only thing likable about this property is the location next to the airport.

It’s so filthy!!! The floors will turn your socks black. The towels are stained and nasty. The pool will turn your stomach. The only thing they had for breakfast was Coffee, Fruit Loops and Frosted Flakes. The audacity to check people in these dirty rooms is just disrespectful. The staff are nice. They gave me another room but it was just as dirty as the first room minus the hole in the bathroom wall. I sat in the lobby and watched them “mop” the floor with a spray bottle and a towel attached to long handle. No bucket, no water! Just smearing dirt all over the place with a pleasant smell (likely with the same towels they use to give to the guests). The nerve to advertise breakfast included lol!!!! I wish this platform allowed more pics. Trust me, I’m being very nice with this review. Management should give the staff the things needed to make this place better. Also, add fresh fruit to breakfast, fix the juice machine, and the yogurt machine. Remove the container for bread and the food warmer if you’re going to keep them empty. Don’t have breakfast props on the counter to aggravate guests.