Comfort Inn - Pocono Mountains

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Not bad for the price

Room was dirty when we checked in. They do not provide housekeeping until after the third night. After the second night we had to request fresh towels .

Nice place

Staff was nice but rooms were filthy! Area around toilet base looked like it hadn’t beed cleaned in months. There were hairs on the sheets and not just the top blanket but under the covers. The tables looked like they hadn’t been dusted and the shower had some black mildew/mold all over the grout. The halls hadn’t been vacuumed and the walls looked like people had smeared their dirty hands on them. The location is convenient and the Mexican restaurant next door had delicious tacos but I would still never stay here again

Our family stayed at the Comfort Inn for a quick getaway to enjoy Snow tubing at Big Boulder. It was clear this hotel was not used to a full house. We got 2 of the last 3 rooms available. Neither room had towels when we arrived. When we asked for them, the desk didn’t have any and it took longer than expected for housekeeping to bring them. When we asked for a set for the second room, they called and asked us to come get them. Again, it seemed like they were short staffed! Also – toilet paper was sitting on the sink counter instead of on the roll. Rooms: Queen Beds felt smaller than our queen at home, but comfortable and we all slept well. One room had an updated HVAC unit with digital display, the other room had an older unit which was tougher to find the right temperature. There was a large bench for suitcases or sitting as well as a table and two chairs. Small fridge and microwave are also provided with a small safe in the closet. In one of the bathrooms, most the bulbs were burned out and one flickered. This was quite annoying. Based on how long it took to get towels, I felt it was pointless to bring it up to the desk. Pool area had a power outage and needed to close early. The game room also needed to close early. For what we needed, the hotel was fine – a place to crash, shower, etc after tubing. If you are looking for a more pampered experience, I do not recommend it.

We did enjoy the resturant attached to the building, the rest of the hotel need some maintenance. Holes in the all in our room, the bedding was gross.

Indoor pool as well as Hotel Staff being so helpful. We enjoyed the complimentary breakfast each morning

Room was cold and heater did not seem to work

Manager was very helpful and changed my date of stay even though it was booked with 3rd pary. Staff were very attentive and helpful during my stay.