Courtyard Providence Downtown

Better acess to wi fi

Easy to get to diwntiwn

I stayed here recently and left with mixed feelings. The location is excellent, very walkable with a park right across the street, a mall and plenty of dining options nearby, plus a pharmacy, convenience store, and the riverwalk all within a few blocks. The staff were friendly and super helpful throughout my stay, which I really appreciated. Unfortunately, the room itself was in rough shape. The wallpaper was patched together, tiles in the bathroom were discolored, and the carpet peeling up in the corner. The pillows were thin and uncomfortable, and the bed sagged noticeably to one side. On top of that, the hotel sits on a very busy intersection, and the street noise was constant, you'll definitely need earplugs to get any sleep. My sleep quality was poor and only ended up with a few hours, due to waking up constantly from outside noise. Overall, I'd say this hotel has potential. With renovations and better soundproofing, it could be a very nice place to stay. Until then, I would recommend booking elsewhere.

The location is

Location, staff

A bit old in furniture, bathroom very old

Room was clean & spacious. Location was convenient & short walking distance to restaurants & the Providence Place Mall.

Clean towels, breakfast was good, but the pricing was not advertised for meal.

When we checked in we were given the wrong room so we had to go downstairs and ask for the correct room and then we were still given the wrong room and when I asked for the correct room they said it was unavailable . So it was late at night we decided to just deal with it but the pull out sofa was horrible , the springs were in terrible condition on the mattress and it was super thin and my son was too tall for it. I told the front desk this issue. They offered us a rollaway bed which we waited an hour for and then had to go search for someone to get it, to be told that they didn't have any left so they offered us extra sheets to make more padding, which did not work. The bathroom was dirty, rusty tub, pink scum on grout. So we checked out a day early and just came home 6hrs away, and didn't get to spend extra time with our son who we were dropping off at college . I complained about the smell of weed being smoked in a room next to ours and they said they would spray some air freshener and add a machine for the hallway to cover the smell. This is a non smoking/vaping hotel. There is also no parking for this hotel and had to pay an extra $64 for parking! This was not advertised. The whole experience was a mess and I will never ever reserve a room at this hotel again

Close to lots of food places

No one came to make up our room and change our towels. The girl at the front desk when we arrived couldn’t find my booking and literally gave up. Really irritated me.

The parking situation is very guest unfriendly. $34 per night to park when you are a guest is too much and very limited walk-in parking. Parking garage below is not sufficient. There was literally one spot for us to park in the below parking. No info on area attractions/restaurants available. Dingy room. Sofa looked dirty. Had to cover it with sheet to sit on it. The place needs a renovation BADLY. Very disappointing for a Courtyard Marriott. We always thought we could rely on CM no matter where we go. Never again. One does not feel like a ‘guest’ at the Providence CM.