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8.8 / 10 Guest Rating

Garner Hotel Phoenix Northwest – Surprise by IHG

12477 West Bell Road, Surprise, Arizona, 85378, Surprise, US

Garner Hotel Phoenix Northwest – Surprise by IHG - main view

About the Property

Recreational Amenities
Enjoy the outdoor pool and indoor pool for a relaxing stay.

Complimentary Breakfast & Wireless Internet
Start your day with a free on-the-go breakfast and stay connected with complimentary wireless internet.

Convenient Features
Benefit from on-site self-parking, a business center, express check-out, and a 24-hour front desk.

To book your stay at Days Inn & Suites by Wyndham Surprise and experience these amenities firsthand.

Facilities & Amenities

Free breakfast
Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Wheelchair accessible
Elevator
Television in common areas
Free breakfast
Multilingual staff

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pool access available from 10:00 AM to 10:00 PM.Up to 4 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Alcohol is not served at this property. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.Contactless check-out is available.

Check Room Availability

1 night · 2 adults

Available Rooms

Room, 2 Queen Beds, Non Smoking - Photo 1
Room, 2 Queen Beds, Non Smoking - Photo 2
1/2

Room, 2 Queen Beds, Non Smoking

2 Queen BedsInternet - Free WiFi Entertainment - 37-inch plasma TV with premium channelsFood & Drink - Coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; rollaway/extra beds available on requestComfort - Climate-controlled air conditioningAccessibility - Closed-captioned TVNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
Amenities
Coffee/tea makerTVHair dryerDeskPrivate bathroomInterconnected room(s) available

Standard Room With Two Queen Beds

Non-refundable
Breakfast Included
20% OFF$136.93

$109.54

Includes taxes & fees
Suite, 1 King Bed, Non Smoking (One-Bedroom) - Photo 1
Suite, 1 King Bed, Non Smoking (One-Bedroom) - Photo 2
1/2

Suite, 1 King Bed, Non Smoking (One-Bedroom)

1 King BedInternet - Free WiFi Entertainment - 37-inch plasma TV with premium channelsFood & Drink - Coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Free local calls, twin sofa bed, and safe; rollaway/extra beds available on requestComfort - Climate-controlled air conditioningAccessibility - Closed-captioned TVNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 3
Amenities
Coffee/tea makerTVHair dryerDeskPrivate bathroomInterconnected room(s) available

One-Bedroom King Suite

Non-refundable
Breakfast Included
20% OFF$135.19

$108.15

Includes taxes & fees
Room, 1 King Bed, Non Smoking - Photo 1

Room, 1 King Bed, Non Smoking

1 King BedInternet - Free WiFi Entertainment - 37-inch plasma TV with premium channelsFood & Drink - Coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; rollaway/extra beds available on requestComfort - Climate-controlled air conditioningAccessibility - Closed-captioned TVNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
Amenities
Coffee/tea makerTVHair dryerDeskPrivate bathroomInterconnected room(s) available

Standard King Room

Non-refundable
Breakfast Included
20% OFF$149.49

$119.59

Includes taxes & fees
Room, 1 King Bed, Accessible, Non Smoking - Photo 1

Room, 1 King Bed, Accessible, Non Smoking

1 King BedInternet - Free WiFi Entertainment - 37-inch plasma TV with premium channelsFood & Drink - Coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; rollaway/extra beds available on requestComfort - Climate-controlled air conditioningAccessibility - Closed-captioned TVNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
Amenities
Coffee/tea makerTVHair dryerDeskPrivate bathroomInterconnected room(s) available

Standard King Room With Mobility Accessible Roll-in Shower

Non-refundable
Breakfast Included
20% OFF$128.26

$102.61

Includes taxes & fees
Standard Room, 1 King Bed - Photo 1
Standard Room, 1 King Bed - Photo 2
Standard Room, 1 King Bed - Photo 3
Standard Room, 1 King Bed - Photo 4
Standard Room, 1 King Bed - Photo 5
Standard Room, 1 King Bed - Photo 6
Standard Room, 1 King Bed - Photo 7
Standard Room, 1 King Bed - Photo 8
1/8

Standard Room, 1 King Bed

1 King BedInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 55-inch Smart TV with premium channelsSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board and desk; rollaway beds (surcharge) available on requestComfort - Climate-controlled air conditioningAccessibility - Closed-captioned TVNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Hair dryerDeskPrivate bathroomInterconnected room(s) availableFree Local callsBlackout drapes/curtains

King Room

Non-refundable
Breakfast Included
20% OFF$128.26

$102.61

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
1/4

Standard Room

1 Twin BedInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 55-inch Smart TV with premium channelsSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board and desk; rollaway beds (surcharge) available on requestComfort - Climate-controlled air conditioningAccessibility - Closed-captioned TVNeed to Know - Housekeeping on requestSmoking And Non-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 Twin bed (90-99 cm wide)
Amenities
Hair dryerDeskPrivate bathroomInterconnected room(s) availableFree Local callsBlackout drapes/curtains

Standard Room

Non-refundable
Breakfast Included
20% OFF$192.38

$153.9

Includes taxes & fees

Guest Reviews

8.8
Excellent96 verified reviews
AI Summary

Guests highly rate the excellent customer service and frequently praise the clean and comfortable rooms.

Categories

Cleanliness7.7
Service9.7
Location9.1
Room Quality8.7
Amenities8.7
Value for Money9.2
Food and Beverage8.2
Overall Experience9.0

Select topics to read reviews

F
Frank
Verified booking
Standard Room
Stayed in Sep 13, 2025

"nice place to stay"

10.0

clean and comfortable

Helpful?
W
William
Verified booking
Standard Room
Stayed in Sep 12, 2025

"Exceptional"

10.0

Great place. The service was exceptional, the room was clean and the bed was so comfortable. The staff was very friendly and attentive. I would definitely recommend this place. Great job.

Helpful?
K
Keith
Verified booking
Standard Room
Stayed in Sep 11, 2025

"Exceptional"

10.0

Breakfast was good.Appreciated that it stayed open until 0900 when I went in. Coffeee was very good ; eggs were moist and hot.

Helpful?
L
Lane
Verified booking
Standard Room
Stayed in Sep 6, 2025

"Exceptional"

10.0

Probably the best hotel I’ve stayed at in AZ

Helpful?
M
marvin
Verified booking
Standard Room
Stayed in Aug 24, 2025

"Excellent"

8.0

I was surprised that I didn’t get room service in the three days I stayed there

Helpful?
M
Margaret
Verified booking
family
Standard Room
Stayed in Aug 1, 2025

"Exceptional"

10.0

We had an issue with the air conditioning but Ruben had someone come out immediately to take care of it and was very professional, nice and made our stay more enjoyable. I would stay there again

Helpful?
A
Allen
Verified booking
Standard Room
Stayed in Jul 31, 2025

"Short Stay"

10.0

My short stay was very good for a last minute booking. The room was clean but some of the furnishings were a little tired. Everything DID work which indicates a solud maintenance program. Lobby and common areas were clean and straightened up. Breakfast was good with hot offerings to include scrambled eggs, sausage patties, oatmeal and waffles. Definitely good value for the money.

Helpful?
C
Celeste
Verified booking
Standard Room
Stayed in Jul 30, 2025

"Good"

6.0

They gave me a dirty room that hadn't been cleaned initially. I had to go back to the front desk and get a different room.

Helpful?
K
Katie
Verified booking
family
Standard Room
Stayed in Jul 29, 2025

"Exceptional"

10.0

I liked that the room had a bedroom and a living area with a sofa bed. I enjoyed having breakfast available and coffee 24/7. The staff was friendly and helpful. The price was great.

Helpful?
J
Jeffrey
Verified booking
Standard Room
Stayed in Jul 26, 2025

"Baseball Trip"

8.0

Very comfortable beds. Staff was warm and friendly. Only thing I would say to make it better is they could have run a vacuum over the main stairs. But, overall, I would stay here again.

Helpful?