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8.8 / 10 Guest Rating

Garner Hotel Phoenix Northwest – Surprise by IHG

12477 West Bell Road, Surprise, Arizona, 85378, Surprise, US

Garner Hotel Phoenix Northwest – Surprise by IHG - main view

About the Property

Recreational Amenities
Enjoy the outdoor pool and indoor pool for a relaxing stay.

Complimentary Breakfast & Wireless Internet
Start your day with a free on-the-go breakfast and stay connected with complimentary wireless internet.

Convenient Features
Benefit from on-site self-parking, a business center, express check-out, and a 24-hour front desk.

To book your stay at Days Inn & Suites by Wyndham Surprise and experience these amenities firsthand.

Facilities & Amenities

Free breakfast
Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Wheelchair accessible
Elevator
Television in common areas
Free breakfast
Multilingual staff

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pool access available from 10:00 AM to 10:00 PM.Up to 4 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Alcohol is not served at this property. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.Contactless check-out is available.

Check Room Availability

1 night · 2 adults

Available Rooms

Room, 2 Queen Beds, Non Smoking - Photo 1
Room, 2 Queen Beds, Non Smoking - Photo 2
1/2

Room, 2 Queen Beds, Non Smoking

2 Queen BedsInternet - Free WiFi Entertainment - 37-inch plasma TV with premium channelsFood & Drink - Coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; rollaway/extra beds available on requestComfort - Climate-controlled air conditioningAccessibility - Closed-captioned TVNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
Amenities
Coffee/tea makerTVHair dryerDeskPrivate bathroomInterconnected room(s) available

Standard Room With Two Queen Beds

Non-refundable
Breakfast Included
20% OFF$129.74

$103.79

Includes taxes & fees
Suite, 1 King Bed, Non Smoking (One-Bedroom) - Photo 1
Suite, 1 King Bed, Non Smoking (One-Bedroom) - Photo 2
1/2

Suite, 1 King Bed, Non Smoking (One-Bedroom)

1 King BedInternet - Free WiFi Entertainment - 37-inch plasma TV with premium channelsFood & Drink - Coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Free local calls, twin sofa bed, and safe; rollaway/extra beds available on requestComfort - Climate-controlled air conditioningAccessibility - Closed-captioned TVNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 3
Amenities
Coffee/tea makerTVHair dryerDeskPrivate bathroomInterconnected room(s) available

1 King One Bedroom Suite

Non-refundable
Breakfast Included
20% OFF$123.79

$99.03

Includes taxes & fees
Room, 1 Queen Bed, Non Smoking - Photo 1

Room, 1 Queen Bed, Non Smoking

1 Queen BedInternet - Free WiFi Entertainment - 37-inch plasma TV with premium channelsFood & Drink - Coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; rollaway/extra beds available on requestComfort - Climate-controlled air conditioningAccessibility - Closed-captioned TVNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
Amenities
Coffee/tea makerTVHair dryerDeskPrivate bathroomInterconnected room(s) available

2 King Standard

Non-refundable
Breakfast Included
20% OFF$150.98

$120.78

Includes taxes & fees
Room, 1 King Bed, Non Smoking - Photo 1

Room, 1 King Bed, Non Smoking

1 King BedInternet - Free WiFi Entertainment - 37-inch plasma TV with premium channelsFood & Drink - Coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; rollaway/extra beds available on requestComfort - Climate-controlled air conditioningAccessibility - Closed-captioned TVNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
Amenities
Coffee/tea makerTVHair dryerDeskPrivate bathroomInterconnected room(s) available

Standard King Room

Non-refundable
Breakfast Included
20% OFF$138.91

$111.13

Includes taxes & fees
Room, 1 King Bed, Accessible, Non Smoking - Photo 1

Room, 1 King Bed, Accessible, Non Smoking

1 King BedInternet - Free WiFi Entertainment - 37-inch plasma TV with premium channelsFood & Drink - Coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; rollaway/extra beds available on requestComfort - Climate-controlled air conditioningAccessibility - Closed-captioned TVNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
Amenities
Coffee/tea makerTVHair dryerDeskPrivate bathroomInterconnected room(s) available

1 King Standard Mobility Accessible Roll In Shower

Non-refundable
Breakfast Included
20% OFF$117.04

$93.63

Includes taxes & fees
Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub) - Photo 1
Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub) - Photo 2
Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub) - Photo 3
Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub) - Photo 4
Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub) - Photo 5
Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub) - Photo 6
1/6

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

1 King BedInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 55-inch Smart TV with premium channelsSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board and desk; rollaway beds (surcharge) available on requestComfort - Climate-controlled air conditioningAccessibility - Closed-captioned TVNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Hair dryerDeskPrivate bathroomInterconnected room(s) availableFree Local callsBlackout drapes/curtains

1 King Standard Mobility Accessible Tub

Non-refundable
Breakfast Included
20% OFF$129.8

$103.84

Includes taxes & fees
Standard Room, Multiple Beds - Photo 1
Standard Room, Multiple Beds - Photo 2
Standard Room, Multiple Beds - Photo 3
Standard Room, Multiple Beds - Photo 4
Standard Room, Multiple Beds - Photo 5
Standard Room, Multiple Beds - Photo 6
Standard Room, Multiple Beds - Photo 7
Standard Room, Multiple Beds - Photo 8
1/8

Standard Room, Multiple Beds

2 King BedsInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 55-inch Smart TV with premium channelsSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board and desk; rollaway beds (surcharge) available on requestComfort - Climate-controlled air conditioningAccessibility - Closed-captioned TVNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 King bed (151-180 cm wide)
Amenities
Hair dryerDeskPrivate bathroomInterconnected room(s) availableFree Local callsBlackout drapes/curtains

Standard Room With Two King Beds

Non-refundable
Breakfast Included
20% OFF$140.26

$112.21

Includes taxes & fees
Standard Room, 2 Queen Beds - Photo 1
Standard Room, 2 Queen Beds - Photo 2
Standard Room, 2 Queen Beds - Photo 3
Standard Room, 2 Queen Beds - Photo 4
Standard Room, 2 Queen Beds - Photo 5
Standard Room, 2 Queen Beds - Photo 6
Standard Room, 2 Queen Beds - Photo 7
1/7

Standard Room, 2 Queen Beds

2 Queen BedsInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 55-inch Smart TV with premium channelsSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board and desk; rollaway beds (surcharge) available on requestComfort - Climate-controlled air conditioningAccessibility - Closed-captioned TVNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Hair dryerDeskPrivate bathroomInterconnected room(s) availableFree Local callsBlackout drapes/curtains

Double Two Queen Beds

Non-refundable
Breakfast Included
20% OFF$126.48

$101.18

Includes taxes & fees
Standard Room, 1 King Bed - Photo 1
Standard Room, 1 King Bed - Photo 2
Standard Room, 1 King Bed - Photo 3
Standard Room, 1 King Bed - Photo 4
Standard Room, 1 King Bed - Photo 5
Standard Room, 1 King Bed - Photo 6
Standard Room, 1 King Bed - Photo 7
Standard Room, 1 King Bed - Photo 8
1/8

Standard Room, 1 King Bed

1 King BedInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 55-inch Smart TV with premium channelsSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board and desk; rollaway beds (surcharge) available on requestComfort - Climate-controlled air conditioningAccessibility - Closed-captioned TVNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Hair dryerDeskPrivate bathroomInterconnected room(s) availableFree Local callsBlackout drapes/curtains

King Room

Non-refundable
Breakfast Included
20% OFF$120.99

$96.79

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
1/4

Standard Room

1 Twin BedInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 55-inch Smart TV with premium channelsSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board and desk; rollaway beds (surcharge) available on requestComfort - Climate-controlled air conditioningAccessibility - Closed-captioned TVNeed to Know - Housekeeping on requestSmoking And Non-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 Twin bed (90-99 cm wide)
Amenities
Hair dryerDeskPrivate bathroomInterconnected room(s) availableFree Local callsBlackout drapes/curtains

Double Accessible

Non-refundable
Breakfast Included
20% OFF$117.04

$93.63

Includes taxes & fees

Guest Reviews

8.8
Excellent96 verified reviews
AI Summary

Guests highly rate the excellent customer service and frequently praise the clean and comfortable rooms.

Categories

Cleanliness7.7
Service9.7
Location9.1
Room Quality8.7
Amenities8.7
Value for Money9.2
Food and Beverage8.2
Overall Experience9.0

Select topics to read reviews

E
Erik
Verified booking
family
Standard Room
Stayed in Jun 21, 2025

"Exceptional"

10.0

Check-in agent, Jesse, was very helpful and seemed to know exactly what we needed!

Helpful?
T
Thomas
Verified booking
Standard Room
Stayed in Jun 12, 2025

"Really Nice Surprise "

8.0

In terms of room size, comfort, cleanliness, and decor, this property was a real bargain. It’s not near anything to do around so that could be a problem for travelers for a way to pass the time

Helpful?
A
Anthony
Verified booking
Standard Room
Stayed in Jun 12, 2025

"Exceptional"

10.0

The employee Jesse was so amazing ! And he helped me with everything I needed and was very polite and respectful and never turned his head when I needed anything . And very resourceful with helping me learn the area I was in

Helpful?
R
Raymond
Verified booking
Standard Room
Stayed in Jun 9, 2025

"Great Stay"

10.0

Pretty nice, simple hotel. Staff was friendly and welcoming. Definitely good for the money paid

Helpful?
D
Debra
Verified booking
family
Standard Room
Stayed in Jun 3, 2025

"Exceptional"

10.0

Quiet property and comfy beds. Property is taken care of, signs of some recent remodeling.

Helpful?
M
matthew
Verified booking
family
Standard Room
Stayed in Jun 1, 2025

"Exceptional"

10.0

Extremely clean property and clean rooms. Staff are as nice. Overall great experience

Helpful?
I
Ismael
Verified booking
Standard Room
Stayed in May 31, 2025

"Exceptional"

10.0

Mel and Jesse were amazing, assisted with any requests and their overall friendliness really made a difference. Don’t look at other places in the area, you won’t find a nicer place or friendlier staff anywhere else in town. I will definitely stay here again. Thanks again!

Helpful?
N
Nancy
Verified booking
Standard Room
Stayed in May 28, 2025

"Exceptional"

10.0

It was a ok stay, nothing glamorous about the hotel but it did its function: a place to sleep feeling comfortable and safe.

Helpful?
J
Jason
Verified booking
family
Standard Room
Stayed in May 26, 2025

"Exceptional"

10.0

One of the nicest hotels I've stayed at Seasoned traveler of 30+ years, so this statement means a lot because I usually don't leave reviews.

Helpful?
S
Scarlett
Verified booking
Standard Room
Stayed in May 24, 2025

"Exceptional"

10.0

Fácil acceso a otros lugares y restaurantes que están en el área.

Helpful?