La Quinta by Wyndham South Bend

Breakfast options were simple yet good

Room heating was slow to warm up some appliances were faulty

The breakfast... coffee not good...., powdered eggs, eh. bacon eh. waffles decent, bagels forget it.

I have the email saying I could cancel up until six o'clock at four forty five I called say I needed to cancel they set me to booking dot com. I call booking.com. The phone message says I can use AI or talk wiith a human. Ai doesn't help. I'm supposed to call a number to talk to a human. I'm told there's a thirty Minute , wait. At twenty eight and a half minutes a human comes on. She is. Very nice , but tells me I have to Cancel through the hotel. I try that and get nowhere. I am told You will send a message to the hotel To which they need to respond in forty eight hours. I call the hotel But do not Get confirmation of cancellation. Then there are just a whole bunch of emails in my And my. Credit card has already been charged. This is all rigged. I will not state a La Quinta in the future.Nor will I use booking dot com.

Booking.com

The breakfast was a banquet. The woman in the kitchen brought out fresh hot scrambled eggs as I was loading my plate. The managers need to put pics of the lobby/meeting room on Yelp. I was cramped in various planes for 20 hours and was able to "just relax" in the double comfy wingback chairs. The cook told me of children that slept the night on the couches instead of their beds...they felt so secure.

NOTHING!

Pretty standard room, comfortable beds, nice sized bathroom and good water pressure in shower. Welcoming staff. Only a few minutes drive from downtown.

Window blind would not go up. Temp on AC could not be adjusted, just on or off. Desk chair did not fit under desk so took up too much space. No mirror outside of bathroom.

Location

No hot water at all in room 215, ac unit extremely loud and rattling, pillows were very hard, pieces of someone elses hair on showers wall.