DoubleTree by Hilton Chicago O'Hare Airport-Rosemont

Everything was fine. Will stay again.

Breakfast staff was exceptional.

Location

Paying for parking.. Noise from air planes and traffic below was really loud was awaken several times

Comfortable beds, clean room.

The staff was friendly and accommodating. The complimentary water and cookies were a nice attempt, however that is the end of things to like here. The rooms

This property needs a major overhaul & update. The room was to say less, very unclean and outdated. We Had to change rooms immediately due to the intense mold smell, and the new room was not much better unfortunately. Both rooms had broken floor tiles in bathrooms, peeling wallpaper, dusty lamp shades with hair, moldy caulk in and outside shower. We wanted to leave all together because it was pretty uncomfortable and unfortunately just felt unclean. You can tell the maids try to do the best they can, the bedding was clean & tidy and the bathroom was tidy enough, however we were Super disappointed in this stay bc it just felt and smelled gross… will not stay here again, as it’s definitely not a good value for what we paid.

Been here for years and years. Pretty standard rooms, comfy enough. Can't say enough good things about the 'new' fitness room. Plenty of treadmills, and few ellipticals and cycles. Machines designed around cross training. Spacious. Mentioned previously, the outdoor lighting is blinding, as they illuminate the outer wall of the building. The glass panes should be either darkened, or the lights dimmed. Breakfast was pretty standard buffet style. Egg station was the best, - the cook will prepare eggs to your liking. Business center, though is a disappointment - the printer is out of order, and so are the computers......since Spring. What gives ? Do they really care if things work here or not ? Reminds me of the time that the treadmills in the small fitness room had broken panels (which would actually cause lacerations, if one were not careful)...and they were not fixed for years. Probably need new management ?

Breakfast is great and friendly

Room 228