Holiday Inn Express Hotel & Suites Burlington by IHG

Booked this property for my employees. They couldn’t stop talking about how good the breakfast was. Would highly recommend.

Quick business trip - checked in at 1:00 am and left at 7:00 am. Clean, safe, friendly front desk.

The room was great we just had some problems with the door. Figured out to open it pulling up inst4ead of down and no worries.

Air conditioning was faulty, loud. The hallways seemed dirty and smelly. The rooms were nice except for the AC

The area was not the best. TV wasn't working but they fixed it. Some crumbs on the floor in corner. Found a hair when I pulled the sheet back. Kids were jumping off the beds upstairs. I told front desk person. He said he would talk to them but he really couldn't do much.

Great breakfast! Exhaust fan in bathroom sounded like an airplane going off . Smaller rooms but overall good stay.

Wish I could give 3.5. This motel was an odd mix of good room and facilities, convenient location, and contemptuous customer “service.” Every single staff member I encountered acted as if I was a burden to them, even just to say good morning and ask about breakfast. Here’s an example: when I arrived, a young-ish bearded man was seated behind the desk, engrossed in his computer screen. He didn’t look up or acknowledge my presence, just kept clicking away at whatever was on the computer. (And at 6’3” and 200#, I’m pretty hard to miss.) Eventually another staff member tried to hurry by and he barked “[Name]! Check in!” She rolled her eyes, sat at the other desk and looked at me. As we went through the process, she sighed heavily several times, letting me know what an annoyance I was. Eventually I got a key and went to my room. Mr. Personality with the beard never looked at me once.

I love the fact it had Dove soap

Coffee wasn't best tasted watery