Cozumel Hotel & Resort

Entertainment was all great except movie night- loud for very few.

Cleaning staff very poor. Didn't change the sheets no towels. Shower drain barley working. Very loud electric noise, making it hard to sleep. Buffet looked good but was always cold. Food was a disappointment Grounds were awesome Beach as well. Desk staff very friendly and helpful

Breakfast was great. Pool size and cleanliness. Coati visible from the south corridor in the mornings. Staff very helpful and polite. Room clean and spacious

Bike conditions could be improved, no ability to adjust seats. However, they are included so that is good.

We’ve been to Cozumel many times, but this was our first stay at the Cozumel Hotel & Resort, and it was a great choice. The hotel is in a central spot, so it’s easy to get to shops and lots of restaurants. Our room was clean and spacious. The curtains aren’t blackout, but you can close the hurricane shutters if you want to sleep in. The staff was wonderful and friendly. Everyone we met was cheerful and made our stay better. We especially want to thank Miguel, Mario, Ulysses, and Perla for taking such good care of us. The beach is beautiful, and we never had issues getting a lounger. For a couple of days, we rented a cabana, which was very comfortable and offered at a super low price. Since shade becomes a premium at certain times of the day, it was nice to have the extra comfort and shelter when we needed it. Watch out for “Frank,” the little biting Damsel fish that hangs out under the ladder in the beach snorkel/dive entrance. Did not draw blood, just a couple of little nips that can be startling if you aren't expecting it :) The Snorkeling was amazing! We did not eat dinner at the resort as we wanted to visit some of our old favorites, but we heard others saying it was pretty good. We did have breakfast every morning. The buffet had something for everyone. Plenty of fresh fruit, eggs, potatoes, meats, and varied traditional food. There were 2 omelet stations. Tip: ask for bacon at the omelet station. This is definitely a place we will return to. Budget-friendly and a great value, combined with amazing service!

I have been visiting this hotel since 2016. Since Wyndham quit managing it the resort has gone downhill. Food is now awful, no wifi except in the lobby. The only great thing is the snorkeling and close to town. May have to find a different hotel.

El hotel está súper cuidado y limpio, tiene sector playa propia que se conecta al hotel mediante un túnel. La parte de la playa es hermosa y te prestan los snorkel para poder vivir una experiencia 100%. El lugar es cómodo si tenes auto a disposición, ya que está un poco alejado del centro para ir y venir caminando. El desayuno muy completo y la gente del lugar es super servicial.

Que no tiene WIFI en las habitaciones, solamente en espacio comunes. A consecuencia de esto, tampoco tenes TV con acceso a streaming, solamente canales que te brindan del lugar que no se ve, ya que es conexión de cable y no funciona bien.