Fairfield Inn Fort Leonard Wood St. Robert

Excellent staff, very clean

Very Good

NA

The hotel is nice, clean, and we had a good night'ssleep. It is in a good location to Ft Leonard Wood Army Base. However, the ADA room with a roll-in shower is not up to to ADA regulations. First the bed is higher than it should be. It should be 18-20 inches from the floor. Standard seat height for a wheelchair in the USA is 19 inches from the floor. We transfer across we do not stand or move upward. The bed needs to be lowered to wheelchair seat height. The bathroom sink mirror is too high and the decorative strip runs across a person's face making it impossible for anyone in a wheelchair to see. The mirror needs to be lowered or replaced. The corner shelf is too high for placing anything on to put on one's makeup or shave. This shelf needs to be lowered or place a small table (on wheels) next to it. Finally, when we came in at night there were no ADA blue parking signs in the parking lot. During the day we noticed a very worn out wheelchair symbol on the ground. That needs to be immediately updated also. We travel a lot and this Marriott Hotel does not fully meet ADA regulations. The staff were friendly and helpful. Thank you.

Very clean. Staff is friendly. Close walk to good food.

I was great to stay there.

My family of 4 stayed overnight as we passed through on a road trip. The hotel was perfect! Checked in at 10:15 pm after a long day of driving. Small lobby & breakfast area was updated and clean. Room was extremely clean and smelled fresh! Carpet, furniture, bathroom, etc were all updated. I usually never walk on hotel carpet without shoes, but I felt comfortable to do so here and my feet stayed clean. Bedding was clean with a comfy duvet. Bed was fairly firm, but not rock hard. 5 places to plug in chargers on night stand and desk. The bathroom was spotless! Instead of a tub/shower it was a walk in shower with glass sliding doors (I thought, how do they keep them so clean!) 4 bath towels, 3 hand towels and wash rags. Air conditioning worked well to keep the room nice and cool. We didn’t use the indoor pool, but it looked clean. Breakfast was good and had lots of options. See pics. Scrambled eggs, egg bites or quiche (?), sausage, oatmeal, make your own waffles, yogurt, fruit, bagels, muffins, english muffins, gluten free muffins & bagels, regular & chocolate milk, orange, apple, & cranberry juices, & coffee. There was an awesome assortment of toppings you could put on the oatmeal or yogurt. They had all the regular breakfast condiments plus Nutella, peanut butter, honey, sugar free syrup, and even salsa for the eggs. The coffee area had a variety of creamers and sugars, hot water with a few tea options, and hot chocolate packets. I highly recommend this hotel!

My experience was one of the most pleasant that I have had in quite some time! From our check in to our departure, we were treated like royalty pretty much! And i would be remiss if I neglected to mention by name Destiny, the young lady at the front desk. She was warm and welcoming and made sure that our overall experience was amazing!!! We really appreciate everything and look forward to our return!

Ft. Leonard Wood Marriott provided the best customer service I have received all year. I travel 100 days a year and Ft Leonard Wood Marriott was a nice hotel in a good location that provides great customer service and makes your stay and day better.