Hilton Alexandria Old Town

Location in Old Town Alexandria was nice. The hotel was well organized and clean. The breakfast was plain but good with very good service staff. Public transportation was great to downtown and Reagan airport!

The hotel is older and you could feel the age. I got my nose running after the first night, so some stuff in the air there.

The Hotel was VERY nice. Staff friendly and helpful. Very close to train station. Alot within walking distance to hotel. We chose this hotel because my friend and I both have a child with Autism that are crazy about trains and the hotel faces the Amtrak lines. I requested a room facing those tracks, the hotel accommodated us and the view was incredible. Our children were ecstatic. Best part of the trip.

First morning after I had to call front desk to get towels, bathmat, wash cloths and hand towels. It was delivered very quickly. The third day, we were out all day and came in late. Housekeeping did not come to our room at all. Only 2 small trash cans and we had a lot of trash. We were tired so we let it go and we were due to check out next day. No USB plugs in the room for charging phones.

The location was very nice.

The staff was very unhelpful. I booked two rooms one at a price that included breakfast for the four guest staying in the room. The names were listed under guest and not occupancy??? The front clerk saw that I paid 100 extra for this one room compared to the other room I rented and it also showed the four guest staying in that room and they refused to honor the free breakfast meal for all the guest staying in the room. I tried to explain but they absolutely refused to try and understand despite seeing the extra price paid and all the names listed for the room.

Proximity to the King Street Metro Station.

How close to the metro and King st it was.

The room was dusty and rather dirty when we arrived. For the amount of money I spent on a room I was very disappointed. I’ve stay on king st probably ten weekends out of the year and this was my first time trying this Hilton and it will be the last.