Crowne Plaza Royal Victoria Sheffield by IHG

Had an excellent weekend stay at this hotel, it's an extremely clean and well kept hotel. As soon as I got there I was greeted by helpful, friendly staff on reception, it was very welcoming. The room was very clean and well kept, the housekeeping staff are exceptional at what they do. There was nothing to critique in that regard at all, fantastic service all round. I did not get to try the food in the hotel unfortunately, but the restaurant menu was extensive, and a surprising amount of meals were available for the out of hours menu too. If there was anything on the slightly negative side, it would be the bed being not the most comfortable. There were plenty of pillows available, the mattress was a little on the hard side and that resulted in a poor night's sleep once or twice, but it certainly wasn't anything that ruined the experience at all. All in all I would definitely stay here again, Crowne Plaza Sheffield would be the first choice of hotels for me.

Spacious room, great facilities except the elevator definitely needs maintenance. Hotel is located not too far from downtown, its better to have a car/taxi

The rooms are super cold as you enter. The staff took ages to attend to you. Nobody answered the phones for me to order room service, had to go all the way downstairs to reception and order for the food order to then be missing items. Breakfast was cold.

Absolutely loved our stay. The hotel staff were friendly and really helpful. The breakfasts were delicious and our room was immaculate. We would definitely stay there again.

Very nice hotel - easy access to the town but far enough out to be quiet and relaxed. Friendly staff, nice rooms and a great breakfast!

Everything was very good, especially the quality and variety of the breakfast. All staff were friendly and efficient.

It was amazing, from customer service to food and room standard.

Lovely that they had chocolates with graduate hats on them in the foyer to welcome graduates and their families staying at the hotel for their graduation ceremony at the University of Sheffield - that was a really nice touch ! Room service was very good with a nice menu - food was tasty. Nice selection at breakfast - clean tidy rooms with really comfy beds with a firm mattress (which I really like) !

Stay was great breakfast good but Cunninghams restaurant was a little disappointing. Food was very slow to arrive and lots of the choices were incorrect.

We stayed for two nights and the first there was an event downstairs, which could be heard a lot from one of the rooms. The breakfast was good, however it would be great to see more variety in the fruit and vegetables. The rooms overall were comfortable and clean.