Holiday Inn Glasgow - East Kilbride by IHG

The staff where very helpful with everything you could not fault them.the bedroom was comfortable. And lesuire centre was really good

The only thing that let the stay down was the food it could have been better

The room was very spacious and well maintained, the bathroom was very nice with a lovely shower area, no bath, but that is ok I guess.

I did find the public toilets and the gym changing room toilets were quite messy - why can't people seem to flush the toilet? More expensive than I wanted to pay, apparently because of a Take That concert locally, very unfair that everyone/anyone has to pay more because of something that is totally unrelated to my/peoples stay.

I paid cash In full then I was told they cash I paid was not in full. So they took about over £40 extra from me at that time when I gave cash I always check I even told the staff to make sure everything was okay.. she said everything is fine enjoy your stay and after few hours she said I didn’t pay her in full and start getting other staff involved start calling me saying I still haven’t paid in full. Was so disappointed and felt I was being scammed. Never had this experience from holiday inn the staff always been great and so kind. I asked them to show me video footage and they refused to show me any footage. Would never go back again.

The pool area, the bar area is nice & welcoming. Staff are nice, room warm

We had bought a package with evening meal and breakfast. The food was awful! We didn’t eat it and returned 80% of it. The hotel receptionist was very helpful and refunded us what we paid for the food.

it had lots of things to do and was in a nice erea looks super fancy

nothing

Location wasn't pretty, but very convenient. Liked the late check-out and the relaxed vibe. Our room (045) was on the ground floor at the back and was very quiet.

Food was okay - plentiful, but plain. Serving staff were helpful and courteous (though the dark-haired girl at breakfast needs to be aware that guests who are eating haven't lost their ability to hear). The slim girl with the high-pitched voice was extremely professional, but the other girl - who was cheery and welcoming - was clearly trying to engage her in conversation about dissatisfied staff feeling intimidated/getting ready to walk awa, etc. She seemed like a nice person, but needs to be reminded of the main purpose to her being in that place at that time. It's a pity to give a poor impression of herself when I believe she could do so much better.