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8.6 / 10 Guest Rating

Hampton Inn & Suites Charleston-West Ashley

678 Citadel Haven Drive, Charleston, us

Hampton Inn & Suites Charleston-West Ashley - main view

About the Property

Convenient Location
Located just a mile from Citadel Mall and a short drive to downtown Charleston, our hotel offers easy access to the city's attractions and shopping destinations.

Amenities Galore
Enjoy our outdoor pool, complimentary Wi-Fi, and a delicious buffet breakfast served daily. Need a snack or a drink? Our Suite Shop is open 24/7 for your convenience.

Comfort and Convenience
Relax in our spacious rooms equipped with all the essentials, including a coffee maker and work desk. Take advantage of our free gym access, business center, and laundry facilities during your stay.

Ready to experience comfort and convenience in Charleston? Book your stay at Hampton Inn and Suites Charleston-West Ashley now.

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night ยท 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent678 verified reviews
AI Summary

Guests highly rate the clean rooms and frequently praise the friendly staff.

Categories

Cleanliness8.4
Service9.1
Location9.1
Room Quality8.1
Amenities8.8
Value for Money8.6
Food and Beverage8.1
Overall Experience8.7

Select topics to read reviews

D
DewayneusUS
Verified booking
couple
Standard Room
Stayed in Oct 27, 2025

"Exceptional"

10.0
Helpful?
S
SamusUS
Verified booking
couple
Standard Room
Stayed in Oct 22, 2025

"Good stay near family in West Ashley."

9.0

Located well for our purposed visits to Charleston.

A bit musty in the halls.

Helpful?
D
Denise FetterusUS
Verified booking
solo_traveller
Standard Room
Stayed in Oct 12, 2025

"Good"

4.0

The staff was great and the lobby and breakfast area were great! Anything other than the room itself was nice!

My room (233) was the worst room ever at a Hampton Inn. The AC unit blew out musty air constantly. The odor was terrible. The bathroom was the worst. The door wouldn't stay open, the faucet in the sink splashed water all over as soon as it was turned on. The toilet was crooked and jutted out. It was absolutely the worst bathroom I have ever had. For what I paid for 4 nights, I should have gotten a discount. I won't stay in that hotel again.

Helpful?
R
RobertusUS
Verified booking
couple
Standard Room
Stayed in Oct 12, 2025

"Close to conference location."

7.0

Close to our conference location. Staff nice & room clean. Breakfast a 4 of 5 rating:)

Elevators not working in a 4-story hotel:( Coffee maker in room not working as needed new filter holder , however, coffee in lounge 24- hrs. .

Helpful?
J
JonathanusUS
Verified booking
couple
Standard Room
Stayed in Oct 11, 2025

"Exceptional"

9.0
Helpful?
I
Ida
Verified booking
family
Standard Room
Stayed in Oct 8, 2025

"Exceptional"

10.0

Staff very warm, friendly and helpful. I especially liked that there were small towel holders for hand towels so I did not have to leave my used towel laying on the sink. Rooms were comfortable, spacious and very clean.

Helpful?
A
AmyusUS
Verified booking
family_with_children
Standard Room
Stayed in Sep 30, 2025

"This hotel is my favorite to stay at. Very beautiful and comfortable to stay at"

10.0

Very clean and updated.

Nothing

Helpful?
H
HeatherusUS
Verified booking
couple
Standard Room
Stayed in Sep 29, 2025

"Exceptional"

10.0

Rooms are clean, beds are comfortable, no bad smells or stains, nice showers with plenty of hot water and good pressure, nice swimming pool, provide an awesome breakfast, quiet place, we get a good nights rest there. They are pet friendly and have a place to take your dog to do their business. They also provide poop bags and a trash bin, so no excuse not to keep it clean.

Helpful?
B
Brian
Verified booking
partner
Standard Room
Stayed in Sep 24, 2025

"Exceptional"

10.0

Staff was great and very helpful. Location very central to anywhere. Easy to get around and lots to do.

Helpful?
R
RobertusUS
Verified booking
solo_traveller
Standard Room
Stayed in Sep 13, 2025

"Exceptional"

10.0
Helpful?
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