Hampton Inn Terre Haute

The staff was so friendly, the building was clean, smelled fresh, even the hallways felt nice and clean. The staff even made to go bags for people who couldn't stop for breakfast was just fantastic

It was great

Everything was great with the room. Breakfast was good. People that work there were very friendly.

The room I stayed in was facing the Thornton gas station. The windows are thin and aloud very loud noise. Sounded like everything was right outside my window even on the 6th floor. People reving up there engines. Bikes racing around being a nuisance till 12

Staff was very helpful, room was clean and cozy

There was a gap in the seal of the window and it was windy out so the air coming from that gap plus the air entering the ac unit made it sound like there was a jet taking off outside of my window all day Sunday and into the next day. Staff gave me packing tape to try to fix it 😐

Check in was smooth

The staff Karen was very rude & unpleasant

Close to highway

Actively working on remodeling/renovation—parts done were beautiful but pool was closed

We were traveling through and stopped extremely late, after midnight, and decided to grab a room at the Hampton Inn in Terre Haute. The total came to about $172, which I thought was a bit high, but at that point we were tired and just needed a place to sleep. My wife, our baby, and I finally got into the room around 12:45 AM and went straight to bed. The next morning when I woke up and went into the bathroom to take a shower, I noticed hair on the floor of the shower and hair coming out of the drain. It was pretty obvious the shower hadn’t been properly cleaned. At that point it wasn’t worth making a big deal out of it, so I wiped it out myself and took a shower. When we checked out around 9:00 AM to get back on the road, I casually mentioned it to the front desk just so housekeeping could keep an eye out for that kind of thing. Instead of a simple apology, the lady at the desk asked if I had called the front desk the night before. I explained that we didn’t arrive until almost 1:00 in the morning and didn’t even look at the shower until the next day. Her response was: “Well I wish you would have called last night because we could have tried to make it right.” That response honestly rubbed me the wrong way, like it didn’t matte at this point. After arriving that late with a baby and paying that much for a room, the last thing I’m going to do is perform a 65-point inspection at 1:00 AM before going to bed. For the price we paid, I expected a clean bathroom and a more professional response. Positive note: The lady working the breakfast area the next morning was extremely kind and respectful, and she was the highlight of the stay.