Hampton Inn Kansas City-Lee's Summit

The hotel was very clean. The staff was very friendly and helpful. Would stay there again.

I love staying at the Hampton Inn in Kansas City Lee Summit. We stay there all the time. This time we stayed was a terrible disappointment the first night that we checked in, in the middle of the night the hotel staff accidentally made two extra cards for two new guest to our room. They came to our room and they access our room, fortunately, I heard the door lock engage immediately got up and rebooted the door manually. They insisted that we were in their room and demanded that we get out. I could not see them through the people and I directed them to go back to the guest services desk. When I called the guest services desk, I explained what was happening to the lady that answered the phone. She was extremely rude to me and said that we had two beds in our room so we should let the two girls in our room. I said absolutely not. And I was trying to ask her questions and she hang up on me. Every night that we stayed There with no sleeping because I did not feel safe and there was a family with children above us and the children were up all night playing and running and stomping on the floor. It made sleep impossible. when I was checking out the guest services clerk within to everything that happened and made a report for her manager and said that those two girls have been added to my room an error. She said she was very sorry about the experience. She gave me the phone number of the company that added them to my account and print it out the booking showing where were added.

I did not like being put in a queen double room when I reserved a King study room. No one at the hotel offered me any kind of discount.

Cozy, fun, I felt safe there. Friendly staff and friendly guests.

It was what should be expected, nothing less and nothing more.

The property was wonderful. The bed was not as comfortable as other places.

Lots of broken things in the room. There was also an odor and very humid, our clothes were wet.

I loved the shampoo and conditioner a lot. I usually don't wash my hair in hotels due to the state of my hair, but i really liked it. I also liked the safety feature where after 9PM, the doors into the hotel lock and can only open with a keycard!

Convenience to business location

N/A

We spent a lot of time in the pool. I was dissapointed that there is not a way to watch movies without logging into your own streaming seevice.