Best Western Aspen Hotel

Convenient and nice other than the tub

Paid for a jacuzzi room for our honeymoon yet couldn’t use it because tub wouldn’t hold 2 inches of water also tub looked pretty rough everything else was fine but the tub sure could use some TLC or replacing

This was my 2nd stay here and the staff has been great both times!!!!

There were some mold spots above the bathtub and my sister's room across the hall also had the same spots!!

Good location. Easy checking in.

The woman working the front desk needs to pay attention to what she is doing, I was in town to take my physical therapy board exam. My mom wanted to help me out and use her credit card to help pay for my room. I’m a student and don’t have of money. We went through this whole process of my mom emailing a picture of her ID and the credit card for us to use and then after all that the lady at the front still charged the wrong card. I immediately went back to the front and made her fix but because of her screw up the charge is pending in my account and I didn’t have hardly any money for food which was the entire reason for us going through that process. She didn’t even act like she was sorry for her mistake, over the hotel itself was good and maybe she is usually better but her screw up could have easily been avoided if she had just paid attention. It’s been 2 days and that money is still not back in my account.

The room as clean and comfortable and the breakfast options were delicious the hotel staff was respectful and helpful.

Wasn't able to get the fireplace to work .

Jacuzzi tub didn’t work and it took forever for the ac to cool the room down

Tub didn’t work and the ac