Best Western Brigham City Inn & Suites

I reserved this hotel thru Booking. Was quoted and received a reservation number for a certain rate. This hotel does not honor the rate. Staff just gives me a runaround

Close to the freeway. Walmart gas station across the street. Breakfast.

Great price, clean and a good breakfast. Perfect location and quiet

Pool was so cold

This hotel has recently been renovated and mostly they did a good job. It looks new, feels new. But there are problems. 1. No directions or map on the website, so I went to the internet and was told to exit #263. Wrong! That exit took me to construction and no lodging. After a long tour of Brigham City, we finally found the place. Use Exit 362 east! But it isn't on the city highway, but a short, narrow street one block north of it. 2. As I sit here typing at the desk, the A/C blows right on me. The vents don't move. I had to turn it off until finished. 3. No ice maker except a small one at the breakfast rook that makes very little ice and the ice melts right away. 4. One luggage cart. This is a fairly big place, but if someone else has the cart, you'll have to carry everything yourself and make take many trips. 5. The cheap TV remote, a Samsung, is hard to use. Korea makes very good TV's, but the remotes have strange symbols and are too different for me. Can't find a guide button and have no idea what channels they have here. It is a fairly ordinary hotel and very clean (whatever happened to motels?—you could drive up to the door and unload easily!), but we probably will stay elsewhere when we return on this highway—just too many annoying issues.

Location was good. Front desk staff was nice. We woke up too late for breakfast but the menu looked good.

The bathroom sinks weren’t in the bathroom; they were outside in the bedroom area. This in itself was fine, but it did make getting ready a little more difficult; we typically rotate people through the bathroom in the mornings, while others are still asleep. Not a huge deal though.

They didn’t have any Diet Coke in the pop fridge!

SOME of the staff were absolutely lovely people, free parking, location

Hotel management, room and property maintenance (numerous broken items), hot breakfast (old reused oil used for cooking)