AmericInn by Wyndham Council Bluffs

Great service and friendly staff!

Won't stay there ever again..this place was dirty good for contactors which there was alot of..felt unsafe with my wife...alot of men walking around at 9:00 at night in the parking lot staring at us..and I'm a retired cop and felt unsafe..

Everything was great!!

Breakfast wasn't bad. Bed was fairly comfortable.

When we got there, we had to call the guy to the front desk. Not very friendly or personal. The room key didn't work very well. Had to try it a couple times before it would work. The room was cramped. The air conditioner didn't cool the room. The paint was peeling in the pool. The remote didn't have a battery cover. There was a rip in one of the sheets. Can definitely tell it is an old hotel with no upgrades or upkeep.

The smoke detector was wrapped in a plastic bag and the ceiling was full of lint The shower tiles were molded and coming apart Room was very dirty. This chain used to be a good bet but has not maintained any quality. Never Again.

Old, beat down one ice machine l for the whole property

We left after one night. The beds had dirty sheets. The bathroom was literally falling apart. The drain in the bath tub was loose, the toilet (not the seat, the whole thing) was loose. The sink knobs didn’t work

I had sent an email prior to my arrival and they never responded when I arrived at the airport. I called and the person who picked up the phone was incredibly useless.Couldn't even forward me to somebody who could be more helpful. Those two experiences, it really soured me.I never been stayed at the hotel hmm