Hotel des Arts

At first, this seemed like the perfect hotel. Convenient and a good price. However, our room did not look anything like the picture; the shared bathroom was extremely small, there was no lock on the door, there was a random door in our room, the sheets were dirty, and the walls were paper-thin. First night was fine, and then we had horrible neighbors who took our balcony to themselves AND were noisy ALL night long...Not to mention, we asked for "late" checkout (which was an hour later) and it was confirmed, then our key to the room disappeared from the app, and we got a freaky call from the administration telling us to remove our bags...how were we supposed to do that if we couldn't get in the room? It was just too many little things that added up. Spend a bit more and stay at a better place.

Location

I looked the self-service aspect as well as the artistic feel.

The location was perfect close to lot of things and the staff was extremely helpful when I left something in the room and I only realized after I left, and they managed to return it to me .

Location

The digital keys don’t make sense. I needed to have a US phone number to be able to redeem the keys, so it wasn’t posible for me. I checked in late in the night so I had to follow very weird instructions through a phone call to get a physical key.

Room was clean. It was extremely loud every night outside into the early morning hours, daily. Rooms are hot even with the use of a fan.

The tv was new ans the bed was comfy

It was a super old hotel, it was expensive, small hallways but the most terrible part was we had to share a bathroom in the hallway the room you pay for has no ac or a bathroom juat a sink in the middle for no reason and it qas dirty inside and had roaches

The stay was great, the staff was excellent, however upon checking in we discovered a huge cockroach in our room! My wife is HIGHLY allergic to cockroachs so it definitely put a damper on our first night. Luckily the staff handled the issue in an acceptable time frame and we ended up having an ok time.