Extended Stay America Suites - Lancaster County

Room smelled like cigarette smoke

We had a great time! We were in town to see

Front desk staff was nice. The room was supposed to be non-smoking, but wasn’t. Front desk clerk offered to refund, but we were already there and no other hotels were available in the immediate area. Smoke smell in room was horrible and stuck to everything. Windows don’t open. Used soap was in the shower. Furniture was old and needs upgrading. Hotel appears to be for homeless housing.

My Girl and I had a relaxing stay. Affordable and fun

The staff were friendly, the room was quite large, the mattress was comfortable.

The fixtures and furnishings were dated and dirty, with visible dust and dirt on surfaces in the bathroom and room including ceiling. There was a bug on the ceiling and the kitchen area was very old. The fridge was very loud. Based on the dust and dirt I did not feel comfortable. With lots of people cooking in their rooms the corridor was often very smelly.

Everything

Nothing

Shawn sand Lee always provide stellar service. The room was spotless. The bed was comfortable with 4 pillows and extra blanket! We enjoyed our stay there.

The room was okay a bit outdated but the sofa bed was terrible. I had to go out and purchase an air mattress because the springs were going into our backs. Definitely needs all need beds

Convenient

Everything was fine, especially the staff